1. jasonvan9's Avatar
    Question for other users in my situation,

    Has anyone noticed degraded data speeds lately while roaming in the US?

    I usually get decent speeds but lately it has been spotty and been AT BEST 22kb/s download (on Tmobile or ATT)

    Just wondering if anyone else has been experiencing slow downs or if I'm one of the lucky ones

    Thanks

    Posted via my BlackBerry Z30
    08-25-14 07:08 AM
  2. jasonvan9's Avatar
    Update :
    Been chatting to their tech support, everything network wise seems to be perfect, not being throttled or anything

    They said it's an issue with my device, told me to take out the sim and restart than put it back in

    Did everything, still the same issue

    Posted via my BlackBerry Z30
    08-26-14 12:09 PM
  3. jasonvan9's Avatar
    Could the mods move this to the BlackBerry help section of the forums now that this is confirmed to NOT be a carrier issue, it would be much appreciated

    Thank you

    Posted via my BlackBerry Z30
    08-27-14 08:33 AM
  4. jasonvan9's Avatar
    Final verdict was their unlimited US data roaming is actually 1GB and than it is severely throttled after that limit is reached

    I was lead to believe it was a different issue as the first tech support rep stated my data limits for roaming were not even close to being met

    The level 2 tech stated their system is much more accurate than the previous techs system, which his screen showed I was over my limit

    Posted via my BlackBerry Z30
    09-02-14 09:48 PM

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