10-10-14 12:43 PM
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  1. 007Storm's Avatar
    007Storm
    Anyone have any issue or heard of such thing? Got my code punched it in. Says successfully unlocked but it's not when I tried it!!

    Guy I got code from says he has heard of this before with bell and there replacement and it's a BlackBerry software issue?

    Plz plz plz help!

    I'm leaving Sunday for a month! Need my cell overseas!

    Posted via CB10
    08-07-14 05:25 PM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    Hope you were able to get this phone unlocked!
    08-16-14 07:58 PM
  3. 007Storm's Avatar
    007Storm
    Glad you asked and that would be a NEGATIVE. Still waiting for BlackBerry rep to call me. They said 1-2 weeks. Going now on a week and a half.

    Cheers from Greece.

    Posted via CB10
    08-20-14 03:39 AM
  4. 007Storm's Avatar
    007Storm
    So been over 2 weeks and zero calls or emails from BlackBerry rep. as they said #customerservice finest! Not sure what to do now.

    Posted via CB10
    08-23-14 07:07 AM
  5. MobileMadness002's Avatar
    MobileMadness002
    Was the code provided from the carrier or from a third party unlocking company? Oh and BlackBerry themselves do not have the code to provide, they codes are generated by the carrier directly.
    08-23-14 07:23 AM
  6. 007Storm's Avatar
    007Storm
    Code was provided to me by my carrier bell mobility. After un successfully not working they passed on my information to BlackBerry and said a BlackBerry rep will contact you in 1-2 weeks.

    Posted via CB10
    08-23-14 12:33 PM
  7. MobileMadness002's Avatar
    MobileMadness002
    Interesting, as the carriers are the ones generating the lock codes. But ok. Best of luck with the code.
    007Storm likes this.
    08-23-14 08:31 PM
  8. 007Storm's Avatar
    007Storm
    Interesting is putting it very politely. I've chosen other words!!

    Posted via CB10
    08-24-14 12:24 PM
  9. Carlito27's Avatar
    Carlito27
    Currently having the exact same issue. I just bought a Q10 that was locked with Bell. I got the unlock code from Bell rep and when I added the code I got the "successfully unlocked" popup. I inserted my Fido sim card and was still locked. Tried to put the same code with my Fido sim in the phone and got "wrong code"... not sure what to do at this point. I'll probably sell the device to someone that is with Bell and get another one already unlocked..

    Posted via CB10
    10-08-14 09:43 PM
  10. 007Storm's Avatar
    007Storm
    Sorry to hear about that. If you waiting for bell to fix this issue don't hold your breath. I'm going on 2 months now. Apparently BlackBerry going to call me in 2 weeks time back in August.

    Guess maybe that employee that was supposed to call me to fix this issue got laid off??

    Cheers

    Posted via CB10
    10-10-14 12:43 PM
« Are Rogers and Bell using the same type of phones? | Rogers - Please train your staff! »

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