1. BenChin's Avatar
    Hi, can crackberry help to voice out to technical support team to solve the above issue.
    I'm not able to use the camera since the OS update. Kind of disappointed...
    Please help!!!!

    Posted via CB10
    06-20-14 10:17 PM
  2. pkcable's Avatar
    Are you getting any kind of error message? What steps have you taken to try to solve the problem?
    06-21-14 12:27 AM
  3. freeyo's Avatar
    Need more info. Have you rebooted using the power button and hold till the red led comes on.
    06-21-14 04:44 AM
  4. ronfc's Avatar
    Usually, a reboot does the job. If you're device didn't fell to the ground or damaged by water, we can cross out hardware damage; an OS reload and it should be fine.
    06-21-14 07:06 AM
  5. Pontar's Avatar
    The same thing happen with my Z3 (OS: 10.2.1.2977 / STJ100-1) : "The camera can't be started" always appear when I tap camera. I've tried to reboot many times but nothing change with camera.
    OS problem...? Please help.
    06-27-14 03:20 PM
  6. BenChin's Avatar
    I'm having the same model and also the same OS..
    Camera unable to open at OS 10.2.1.2941-img_20140628_092048.png

    Posted via CB10
    07-16-14 10:14 PM
  7. zocster's Avatar
    try using a third party app to fish the camera. It's know issue with stl1 and some stj as well. Reload without restore is another thing you can try

    Sent from my Q10 using Tapatalk
    07-16-14 10:24 PM

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