[Nazmi Saifee]

Some time back, I had installed an App from BB World called "Steel N Gage". After some time, I uninstalled it. This app is basically an Android App, ported to BB world. I had downloaded a few videos via this app, that later on I deleted it using the file manager. But I still see the thumbnails when I click the videos tab, although the videos do not work (as they had been deleted). How do I remove the thumbnails?

Have uploaded a screenshot of what I see. Note the date seen as "January 4713"...
Please help...

[Prem WatsApp]

Are they on the SDcard?

Had a similar issue. Shut down phone, pull SDcard, restart, go to Video app, also "try" check folder in File Manager (it won't be there, of course). Let it update cache for a while, then turn off. Re-insert SDcard, and then have patience.

Maybe you could skip a step, but that worked for me in a similar case.

"No Q10?" -> "Buy from Chen... "

[Nazmi Saifee]

Don't have an SD card
Ofcourse, have restarted the phone a few times and have also upgraded to the latest OS version...all to no avail

[Nazmi Saifee]

I forgot to mention, I have also done security wipe once, but that too did notwork

[Nazmi Saifee]

Noone can help me?

[cycle_wala]

I forgot to mention, I have also done security wipe once, but that too did notwork

You did security wipe and you still have the error? Maybe you restored from backup after wiping.
If you restore from backup, the bug whichever was present previously will come back.
Just do a security wipe and set up the phone as new. You might lose all your data though. So back them up to the cloud/computer.

Posted via CB10 on my Z10STL100-1/10.3.0.700

[FF22]

How did you Delete the app? You can try checking to see if it still shows. Open the Device Monitor. Check the tabs at the top and open STORAGE. Scroll down and see if the app still shows. Press/Hold on it, if there, and accept DELETE.

You could also try reinstalling it. Then use the above method to delete it.

[Boight]

Option #3 How about, reinstall the app. Use app to delete videos.

[Nazmi Saifee]

Hi Cycle_wala:
sorry for the late reply. Yes, I had the error even after security wipe. And no, I did not restore it from the backup.

[Nazmi Saifee]

Hi Ambassador:
Sorry for the late reply. I deleted the app by the usual way-- clicking the recycle bin when the apps wiggle. I checked the Device Monitor and the app details were not seen.