[scrcrw13]

I have a Curve 9360 and off late its developed a strange issue. Upon sending a text or making a call, it reboots. It does this say 6 or 7 times and then works fine for a few hours and begins the process again. The reboots kill the battery and this makes the phone unusable.

Platform : 9.6.0.162
App Version : 7.1.0.1098(2931)

Any solution to this problem would be greatly appreciated.

[victor_p1]

Hi,

Upgrade for the last Platform OS maybe resolve your problem...


Download Details
Software Name: BlackBerry Handheld Software v7.1.0.2941 (Multilanguage)
File Name: 9360M_PBr7.1.0_rel2941_PL9.6.0.162_A7.1.0.1098_Per sonal.exe
Download Size: 247 MB
Language: English
Published Date: 03/25/2014

https://swdownloads.blackberry.com/D...87A7217D2BB424

[riss89]

is this software update compatible with the 9350 device ?

Sent from my BlackBerry 9350

[BlackGuy]

It's just the battery. Just replace it with a new one and you'll be fine my guy. I've been through this many years with my previous Blackberrys and current one.