1. Royalink's Avatar
    All is pretty much in the title.

    I have a 9900 that is in mint condition, never been dropped etc. I tried pulling the battery (a lot) when the problem first appeared last week but it didn't do anything. So I wiped the device and installed a fresh OS + an hybrid. After installing, everything went perfectly fine till yesterday when a received a call and then the phone shut itself.

    Usually, it is only when a receive a call or make call or take a picture that the battery goes from more than 50% to almost 0% or just shut itself.

    Is it the battery or the hardware? Did someone have the same problem before?
    04-02-14 01:55 PM
  2. anon721037's Avatar
    All is pretty much in the title.

    I have a 9900 that is in mint condition, never been dropped etc. I tried pulling the battery (a lot) when the problem first appeared last week but it didn't do anything. So I wiped the device and installed a fresh OS + an hybrid. After installing, everything went perfectly fine till yesterday when a received a call and then the phone shut itself.

    Usually, it is only when a receive a call or make call or take a picture that the battery goes from more than 50% to almost 0% or just shut itself.

    Is it the battery or the hardware? Did someone have the same problem before?
    check to make sure your battery is really snug in the phone,and making good contact, if not just put a piece of a business card in to tighten it up
    04-02-14 02:00 PM
  3. iamq's Avatar
    How old is the battery ?

    Sounds like it might be getting old and on its way out like mine. Goes from full to 20% with little/no warning...
    04-02-14 04:00 PM
  4. glyix's Avatar
    All is pretty much in the title.

    I have a 9900 that is in mint condition, never been dropped etc. I tried pulling the battery (a lot) when the problem first appeared last week but it didn't do anything. So I wiped the device and installed a fresh OS + an hybrid. After installing, everything went perfectly fine till yesterday when a received a call and then the phone shut itself.

    Usually, it is only when a receive a call or make call or take a picture that the battery goes from more than 50% to almost 0% or just shut itself.

    Is it the battery or the hardware? Did someone have the same problem before?
    I have this exact same problem on my Q10

    Posted via CB10
    04-02-14 04:59 PM
  5. tryfe's Avatar
    Change the battery

    Posted via CB10
    04-02-14 05:15 PM
  6. Dave Bourque's Avatar
    I have this exact same problem on my Q10

    Posted via CB10
    That's the first time I heard that.

    Z10STL100-3/10.2.1.2141
    04-02-14 05:29 PM
  7. Royalink's Avatar
    I have ordered a new battery. I will see if it correct the issue.

    I have charged the phone in the afternoon and no sign of the problem again but I know the issue is still there.
    04-02-14 06:53 PM
  8. Dave Bourque's Avatar
    I have ordered a new battery. I will see if it correct the issue.

    I have charged the phone in the afternoon and no sign of the problem again but I know the issue is still there.
    How old is the battery ?

    Z10STL100-3/10.2.1.2141
    04-02-14 07:14 PM
  9. Royalink's Avatar
    The battery is two years old approximitly.


    Envoy� de mon iPad � l'aide de CB Forums
    04-03-14 10:24 PM
  10. BergerKing's Avatar
    The battery is two years old approximitly.


    Envoy� de mon iPad � l'aide de CB Forums
    Yes, two years of regular use/charging cycles is usually a good reason to spring for a new one. You'll probably be surprised at the difference.
    04-03-14 10:28 PM

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