1. Rngadng's Avatar
    I post this here (in leaked OS) as this problem just came about after the VZE "upgrade".
    --I was running a leaked .2141 before this problem started.
    --Next, by accident, I accepted the VZW over the air update, which is .2122.
    --Shorty thereafter (but I am not certain if it occurred immediately upon loading VZW's .2122), my headphones no longer work. I have tried multiple sets of headphones. None work. No sound, no mircophone operation.
    --That strikes me as a hardware problem (the 3.5 jack), and since I cannot 100% pin the time of this failure to the VZW "upgrade", I cannot be 100% sure whether hardware failure or OS issue. It was very close to the time of the "update".
    Does anybody have a similar experience? Any insights?
    Thanks
    03-21-14 10:00 AM
  2. sickyute's Avatar
    Might be a hardware problem. Try using this to test :

    Check out BlackBerry Virtual Expert in BlackBerry World! You can find it at http://appworld.blackberry.com/webst...ntent/27226887

    Posted via CB10 running on Z10STL100-1/10.2.1.2228
    03-21-14 12:04 PM
  3. dicarolla's Avatar
    I once had an issue with pocket lint stuck inside the headphone input, it was obstructing the connection, probably not what's going on, but worth a look, shine a flashlight down the hole and see if there is a build up of something, i was able to remove it with a pin, obviously if this is the issue be careful.


    Z10 and waiting for BB10 SLIDER
    03-21-14 02:32 PM
  4. mariosraptor's Avatar
    If you're unsure then backup/ security wipe, autoloader and if it works. If it does then restore your stuff back

    Posted via CB10
    03-21-14 04:36 PM
  5. anon(8445214)'s Avatar
    I once had an issue with pocket lint stuck inside the headphone input
    Same here - it just happens from time to time.
    03-23-14 05:19 PM
  6. Mel25's Avatar
    I'm getting pissed my phone was perfect before this hiccup.

    Posted via CB10
    03-24-14 03:13 AM

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