1. Papplewitch's Avatar
    Hi there,

    My BB Bold also keeps turning itself off. It has only recently started to do this but it is becoming more frequent (3-4 times a day). It isn�t the battery as I�ve swapped batteries to test it.

    Can anyone help?

    I�m completely BB illiterate so please be basic lol!!
    03-18-14 08:56 AM
  2. BergerKing's Avatar
    Are you still using the original Bold 9000?
    03-18-14 09:00 AM
  3. Papplewitch's Avatar
    Hello, its a 9780
    03-18-14 03:03 PM
  4. MrGabriel's Avatar
    Its a little old. Could be the battery can no longer hold a charge.
    03-18-14 09:19 PM
  5. Papplewitch's Avatar
    I've just put a spare battery in it that had hardly been used and its made no difference
    03-19-14 02:51 PM
  6. Papplewitch's Avatar
    Has anyone experienced this before? If it's not the battery what could it be?
    03-21-14 06:27 AM
  7. andremartins's Avatar
    hi, I had the same problem with my BB Bold 9000.
    iTunda, a user here, described on there post this:
    1.Go into the event log ( ALT + LGLG )
    2.Menu / Blackberry key, Scroll to and Clear log
    3.Menu / Blackberry key, Scroll to Options
    4.Uncheck all the listed check boxes and save
    5.Battery pull

    I did, and IT WORKED, at all. I use OS 5 on the Bold 9000.
    And, what I did too, that is not described below, was delete Whatsapp. I dunno why, but something with memory cache was destroying the system…

    Try it, it should work for you too.
    05-06-14 05:20 PM

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