1. Schneider83's Avatar
    I just updated my Q10 to 10.2.1 but now all vibration functions does not work (receiving calls or text) !! I have vibrations enabled in the general notification settings and inside the phone, messages settings too.

    The only extra thing I did was download instagram through 1market. I deleted it but its still the same problem.

    Any ideas or solutions ?
    01-30-14 08:15 AM
  2. FF22's Avatar
    Have you tried restarting the device. If that does not work, you might try reloading the OS. But FIRST, download Blackberry Virtual Expert, free from BB World. It has a comprehensive series of tests including Vibrate, headphones, touchscreen.

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    01-30-14 08:26 AM
  3. Schneider83's Avatar
    Have you tried restarting the device. If that does not work, you might try reloading the OS. But FIRST, download Blackberry Virtual Expert, free from BB World. It has a comprehensive series of tests including Vibrate, headphones, touchscreen.

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    Thanks for the reply, I downloaded the app and tried the test but still no vibration. I restarted the phone through the power button and again through the volume buttons method but still no luck. Is it a problem with the vibration motor or the software ?

    My Q10 is SQN100-3 and my OS software is 10.2.1.537
    01-30-14 08:52 AM
  4. Superfly_FR's Avatar
    Hi Schneider,
    My guess is that BVE uses ver low level instructions to test the device; sounds like a physical problem here, IMHO
    01-31-14 10:51 AM
  5. shiakap's Avatar
    Vibration uses battery to vibrate right?

    Have you tried reseating the battery?

    Posted via CB10
    01-31-14 11:01 AM

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