[takphir3]

My Q10 has been 'double typing' since the start of December I basically got it on release day, I have already backed up my phone, im thinking to do a factory reset... after I do thats if I do a factory reset do I reload my data and it'll go back? Sorry, but all this is a weakspot for me. If you know a fix for this don't hesitate to respond, thank you.

- Tak

Happily, submitted by the accuracy of the BBQ10.

[anon721037]

Well you Could try loading the new leak, I don't believe a hard reset will help with your problem. There is a thread on hear about the same thing and maybe they have some better tips for you.

Posted on my Z30 on CB10.

[takphir3]

Slff, I hear the new OS 10.2.1 "rumoured" to come out early January so i'll wait until loading a leak, thanks for the response, but loading leaks and unscrewing my phone etc. is not risks i'll take, but thank youu for a response. (If you see my thank you, the 'uu' is what I mean, if some are confused)

- Tak

Submitted by the Q10

[anon721037]

No problem try going to this thread they might have an answer for you.


http://forums.crackberry.com/showthread.php?t=827195

Posted on my Z30 on CB10.

[takphir3]

Slff, thanks, I don't know if my phone is still on warranty i'll have to check as i'm not paying for something that I actually did not cause as it's not just me. This only started mid December. But do you know if i'll still have my data after factory reset when I reload from the BlackBerry link?

Submitted by the Q10

[anon721037]

Slff, thanks, I don't know if my phone is still on warranty i'll have to check as i'm not paying for something that I actually did not cause as it's not just me. This only started mid December. But do you know if i'll still have my data after factory reset when I reload from the BlackBerry link?

Submitted by the Q10

No the factory reset will wipe your phone clean. It will be like a brand new device.
Yes it does.
Posted on my Z30 on CB10.

[takphir3]

Slff, i'll see after the 10.2.1 if it persists there on. I'll have to send it back thats if its in its warranty. *sigh* Thanks for the help! Happy holidays, good sir.

Submitted by the Q10

[anon721037]

Slff, i'll see after the 10.2.1 if it persists there on. I'll have to send it back thats if its in its warranty. *sigh* Thanks for the help! Happy holidays, good sir.

Submitted by the Q10

No problem, sorry I couldn't help, by the way you know there is no difference between a leak and an official. At least on BB


Posted from my Z30

[takphir3]

Yea I do, iv'e got a idea from reading posts on the CB10 app homepage, and one last thing, how do you do them kind of replies it doesn't show that on my Q10.

Submitted by the Q10

[takphir3]

The one's that share show 'originally posted'

Submitted by the Q10

[anon721037]

The one's that share show 'originally posted'

Submitted by the Q10

Open your menu and hit the three dots.


Posted on my Z30 on CB10.

[takphir3]

Thanks

Submitted by the Q10

[Gearheadaddy]

If you backup corrupt data and restore, you run the risk of restoring a problem to your phone. Personally I only do a backup on a good running phone and I will only restore from one. I never ever restore a glitchy backup. Never. Ever.

Posted via CB10

[Barbi.doll]

If you backup corrupt data and restore, you run the risk of restoring a problem to your phone. Personally I only do a backup on a good running phone and I will only restore from one. I never ever restore a glitchy backup. Never. Ever.

Posted via CB10

You around this place to inquire with before I attempt my first factory reset ever? I bugged up the OS (I think) by aging a game via inputting the date and time manually and have thus, what I believe, caused all my security certificates to expire.....I have backed up in 6 different variations and am SUPER DUPER nervous about the outcome.

I guess what I want to hear is that if I restore with any of these 6 backups and end up back where I am (btw where I am is at having a completely non-functioning phone) that I'll be able to factory reset and try again until it works.

[dmora01]

To resolve some battery drain issues I've been experiencing since my 10.2 OS update, I did a factory reset on my Verizon Q10 and it's been on some sort of update screen (black rectangle background, white icon of something and spinning circle) for almost 12 hours. Does it normally take this long?