1. kcstrike's Avatar
    My phone was working like normal today I took it out side in the cold for 10 minutes it remained in my pocket.

    When i got home the screen fizzled out, It still receiving texts I'm unsure what to do.

    I backed it up and updated using bblink, I had a similar problem on my 9700 with it's known LCD problems.

    This is pretty frustrating I checked google/CB for similar problems but haven't seen anything. I checked the water damage indicator and it was white.

    anyone know what to do or have any suggestions?
    11-23-13 11:03 PM
  2. mangelok's Avatar
    The water damage indicator really only goes off if water contacts it (not just humidity or frost, actual water). Damage from frost or humidity could cause this (I broke a camera on my Z10 with rain without the indicator going off). I would recommend taking the battery out and leaving it to dry overnight (perhaps with a fan pointing at it).

    If that doesn't fix it, you should probably send it in for warranty.
    kcstrike likes this.
    11-23-13 11:21 PM
  3. kcstrike's Avatar
    thanks a lot it's in a bag of rice now. I hope i can get my screen back.
    11-24-13 04:07 AM
  4. FF22's Avatar
    Coincidence, perhaps. How COLD is cold? And a pocket should protect it. Unless the cold followed by a quick warmup stressed a solder contact or circuit board. And that should be covered by warranty I would expect.
    kcstrike likes this.
    11-24-13 10:03 AM
  5. kcstrike's Avatar
    Just Toronto minus 3? celsius perhaps. I'm not entirely sure how it happened. My speakers stopped working a few months ago but from what I've seen that occurred in quite a few early Z10's.
    11-24-13 04:03 PM
  6. FF22's Avatar
    Just Toronto minus 3? celsius perhaps. I'm not entirely sure how it happened. My speakers stopped working a few months ago but from what I've seen that occurred in quite a few early Z10's.
    26F is not very cold. Mine will be coming on cross-country ski trips and it will be colder than that and it will be unheated in a pack pocket.
    11-24-13 05:58 PM

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