1. kayylaa's Avatar
    I've got a notification in the hub on my BlackBerry Q5 saying 'BlackBerry 10 OS update. Version 10.2.0.429 - Size 1024MB'

    I'd go ahead with the update but am worried it'll wipe my phone, n I'd loose my Remember app entries, photos, videos, etc... I know I can back the phone up but I'd still rather not have my phone wiped as there's certain things (like Remember) that you can't back up.

    Has anyone done this update yet who can tell me if it'll wipe the phone or not?

    Thanks
    11-09-13 08:13 AM
  2. hamsterwheel's Avatar
    Do a backup always. But the ota update will not wipe your phone
    11-09-13 08:16 AM
  3. FrankIAm's Avatar
    Updates like that don't wipe the phone! Autoloaders do.

    That being said, don't interrupt the update, or you may actually delete everything.

    C0001BBF0 - BlackBerry 10 help channel.
    11-09-13 08:16 AM
  4. BlackberryPig's Avatar
    There is a free app called Fire Chest Backup that has an option to backup Remember along with some other things.

    Posted via CB10
    curvezzz likes this.
    11-09-13 09:44 AM
  5. Alexandra Barrable's Avatar
    Updates like that don't wipe the phone! Autoloaders do.

    That being said, don't interrupt the update, or you may actually delete everything.

    C0001BBF0 - BlackBerry 10 help channel.
    This!! lalalal
    11-09-13 09:46 AM

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