1. jteagle's Avatar
    My wife tells me her Q10 randomly restarts about once a day. I thought she was crazy until I swapped my Z10 for a Q10 last week and I'm having the same issue. Hers is the most recent OS offered by Verizon. Mine is also Verizon but I installed the recent .1791 leaked OS. I never had restarts with my Z10.

    It doesn't seem to happen with any certain app or operation. Totally random.

    Any suggestions?

    Posted via CB10
    11-02-13 08:13 PM
  2. dayno25's Avatar
    Hit up Link and reload your OS. That should do it although alternatively you can download the official release from your carrier and install via Sachesi or Chrome.

    Posted via CB10
    11-02-13 08:17 PM
  3. jteagle's Avatar
    I've reinstalled the os and still get restarts. Hers is stock and she gets the restarts.

    Verizon hasn't made theirs available yet, have they? (US)

    Posted via CB10
    11-02-13 09:33 PM
  4. anon8135329's Avatar
    My Q10 does the same thing. Sometimes if I even set it down "too hard" it will restart.

    I have the latest update and I go through Tmobile. Not sure why it does it either.

    Posted via CB10
    11-02-13 10:39 PM
  5. preacher2b's Avatar
    My Q10 from T-Mobile had this problem on the updated OS. I think it was 10.1.0.4181 not sure exactly though.

    I've upgraded to 10.2.0.1767 and it was stable for me. But I tried 10.2.0.1791 when it was released and it gave me a keyboard issue. So I reverted to 10.2.0.1767 and I enjoy it.

    I haven't had a problem with reboots anymore.

    Posted via CB10
    11-02-13 10:47 PM
  6. bek816's Avatar
    Mine reboots every day. I'm running the 10.2 OS on Telus. I wish I knew if it was a misbehaving app or the OS. Either way, this is annoying. At least the reboot times are significantly better than my BB 9900.
    11-02-13 10:54 PM
  7. jteagle's Avatar
    I'll try. 1767

    Posted via CB10
    11-02-13 11:05 PM
  8. moody's Avatar
    My Q10 does the same thing. Sometimes if I even set it down "too hard" it will restart.
    ^^ditto^^.

    I'm running 1791 hybrid so I'm not sure if it's the OS, 641 run time or one or more bars from 725.


    Posted via CB10
    11-03-13 06:59 AM
  9. deercreekmichael's Avatar
    I've been lucky. My last reboot was on Oct 26 when I installed a memory card. I'm on day 10 and it's humming along just fine. Maybe it's a defective battery or battery contacts are not seated properly.

    Posted via CB10
    11-04-13 02:58 PM
  10. ny1979's Avatar
    [QUOTE=BeezyH;9467748]My Q10 does the same thing. Sometimes if I even set it down "too hard" it will restart.

    +1



    Posted via CB10
    11-04-13 03:07 PM

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