1. sallywould's Avatar
    Many people seem have to have gotten the 10.2 update but i haven't gotten it for my phone yet.. it says the latest software is installed.. what can I do?

    Posted via CB10
    10-27-13 03:09 PM
  2. backfire101's Avatar
    Start by telling us a bit more, what phone, country and current provider

    Posted via CB10
    10-27-13 03:11 PM
  3. sallywould's Avatar
    Z10.. I'm in India and my provider is Air tel

    Posted via CB10
    10-27-13 03:14 PM
  4. abhi21rocks's Avatar
    Not sure, but that means India (Airtel) has not released the update yet !
    10-27-13 03:36 PM
  5. Andy Hart's Avatar
    Borrow a sim card for another network, update the software then replace your sim card.

    Posted via CB10
    10-27-13 04:37 PM
  6. nalin909's Avatar
    M on Airtel toooooo......they said they'll release the update this week on a twitter update on Thursday bt now that the week is over still no update lolz
    Vodafone has released the update in India so pop in a Vodafone sim nd get the update or wait a cpl of dayz Airtel should release the update till then :P

    Posted via CB 10 on my BlackBerry Z10
    10-27-13 05:30 PM
  7. Onyat's Avatar
    Had the same issue. Use the option to update the device software via Web (the other two options are using BlackBerry Link and using OTA update.

    Posted via CB10
    10-27-13 08:23 PM

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