08-26-13 05:58 AM
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  1. jasperlin's Avatar
    jasperlin
    Hello All,

    I a connecting my Z10 to my PC, but the computer doesn't really seem to detect it.

    Mass storage works so I can see my 32gig SD card, but BlackBerry LInk and the main 16 gig drive won't work.

    I think because of this, I can't use the Chrome sideloading programs.

    Please and thanks to all who read and help with this.
    08-25-13 08:54 PM
  2. m4salman's Avatar
    m4salman
    Originally Posted by jasperlin
    Hello All,

    I a connecting my Z10 to my PC, but the computer doesn't really seem to detect it.

    Mass storage works so I can see my 32gig SD card, but BlackBerry LInk and the main 16 gig drive won't work.

    I think because of this, I can't use the Chrome sideloading programs.

    Please and thanks to all who read and help with this.
    You may have to download the drivers manually, normally, they should download and install through "Windows Update". Try this link:

    How To: BlackBerry Link Not Recognizing Your Z10? Try This | BBin - India 's Best BlackBerry Community
    08-25-13 09:26 PM
  3. jasperlin's Avatar
    jasperlin
    thanks for the tip m4salman but it doesn't seem to be working. the only thing the pc is detecting is the mass storage drive (my SD card).

    this is all getting quite annoying. i wonder if i should just do a factory reset on my computer or something.

    ps. my computer still connects to BlackBerry Link via wifi, but I don't think that's sufficient to use the Chrome sideloading manager
    08-25-13 10:05 PM
  4. igotaq's Avatar
    igotaq
    Check and make sure none of your network connections are disabled. Specially the one that has "blackberry" in the description.

    Connect your phone first then check.

    Posted via CB10
    08-25-13 10:14 PM
  5. anon(5624621)'s Avatar
    anon(5624621)
    You don't have mass storage mode enabled, do you?
    Silly question but have to ask.

    Posted via CB10
    08-25-13 10:17 PM
  6. anon(1852343)'s Avatar
    anon(1852343)
    Delete windows drivers reboot, reinstall
    08-25-13 10:36 PM
  7. jasperlin's Avatar
    jasperlin
    Originally Posted by emstardeluxe
    You don't have mass storage mode enabled, do you?
    Silly question but have to ask.

    Posted via CB10
    darn! didnt know i wasn't supposed to, i changed it. uninstalled and reinstalled BB link. looks like it's connecting. hoping this works!
    08-26-13 12:32 AM
  8. Gearheadaddy's Avatar
    Gearheadaddy
    I use Chrome to sideload on wifi all the time, turn on Developer Mode and presto...drag n drop...

    Rockin' 10.2.0.1323... Unlocked Runtime
    08-26-13 02:16 AM
  9. anon(5624621)'s Avatar
    anon(5624621)
    Originally Posted by jasperlin
    darn! didnt know i wasn't supposed to, i changed it. uninstalled and reinstalled BB link. looks like it's connecting. hoping this works!
    Well good luck!
    Mass storage mode is so you can use your sd card like a usb key; it has to be off to connect the phone to Link.

    Posted via CB10
    08-26-13 05:58 AM
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