1. sf49ers1980's Avatar
    This is NOT good and I have no idea whats happened....

    Running a leaked 10.2.0.1047 since the day it came out and have had no major issues at all until yesterday.
    Around 21:00 (UK Time) I started getting a notification that the security settings on my hotmail account were no longer valid and to update my password. I did this and then 30 seconds later it kicked me back out again?? So I tried again, and again, and again... nothing.
    Eventually I deleted the account off my Z10, and then set it up again from scratch. Great, all is well..... except it isnt....
    About an hour later I went to send an SMS message. Went to compose and searched for the required contact, GONE! I figured that was a bit strange so I opened up the contacts app and was horrifed to find that I have NO CONTACTS ON MY SIM AT ALL!!!!! I have Facebook contacts and Twitter but thats it! My SIM shows as having nothing on there at all. Ive rebooted, removed my sim and then booted back up but nothing is showing at all.
    At this point I have resided myself to the fact that it looks like i have lost these contacts. Is there ANY way I can restore them? I can see no option for this on LInk???
    Tell me i`m not completely screwed?????
    08-15-13 07:44 AM
  2. f150black0's Avatar
    Hotmail is a mess everyone Is having issues,your contacts are linked to it

    Posted via CB10
    08-15-13 07:54 AM
  3. sf49ers1980's Avatar
    Even my Mobile numbers? Coz thats what ive lost? I was aware of the hotmail problem but I had no idea it would affect mobile contacts?
    08-15-13 07:58 AM
  4. brando0623's Avatar
    If the mobile contacts you have are in anyway connected to a Hotmail, outlook, or live account, the outage would affect those as well, which could explain their disappearance

    Posted via CB10
    08-15-13 09:14 AM
  5. Strikkie's Avatar
    You are not the only one.
    I have the same problem with Gmail and contacts. IMHO I think it is a Contact app bug in the 10.2.0.1047.

    Contacts were not restored right, the backup file is complete.
    However I checked every contact last Tuesday and corrected the numbers.
    I checked a couple of minutes ago and a lot of contacts missing their phone number again....

    Starting to think about downgrading

    Posted via CB10
    08-15-13 09:21 AM

Similar Threads

  1. Some Contact Names not Showing Up
    By mokimoki in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 08-24-13, 10:46 AM
  2. whatsapp contact names not showing up.
    By paperapp in forum BlackBerry 10 Apps
    Replies: 18
    Last Post: 08-17-13, 02:03 AM
  3. Q5 Sim Card Slot's Cap Lose?
    By ved123 in forum BlackBerry Q5
    Replies: 11
    Last Post: 08-16-13, 08:56 AM
  4. Contacts question
    By Ron In Motion in forum BlackBerry Z10
    Replies: 3
    Last Post: 08-15-13, 08:28 AM
  5. Z10 contacts and calendar problems
    By Ozfork in forum BlackBerry Z10
    Replies: 5
    Last Post: 08-15-13, 01:26 AM
LINK TO POST COPIED TO CLIPBOARD