1. mzconsulting's Avatar
    Had no trouble updating on Rogers. Did not lose my text history. Now every time I restart and go to a text thread it freezes until after a long while the texts regenerate. Strange and frustrating.

    Posted via CB10
    08-14-13 10:47 AM
  2. Kris Simundson's Avatar
    Delete texts, and start fresh, won't freeze
    08-14-13 11:04 AM
  3. ashdown99's Avatar
    I encountered the same issue.
    I installed the update over wifi and although the process completed and it stated the update was successfully installed and the correct version number was shown, it didn't appear to have worked.
    I plugged the Z10 into my computer using the USB cable, opened the BB Link software and it told me that there was an update for the phone (which is the exact same one I installed over wifi). I allowed it to perform the update and the texting now works normally.
    I suggest attaching your phone to your computer and opening BB Link and seeing if for you as well, it tells you there is an update available.
    Obviously, somehow, the update over wifi failed in some manner. All other operations on the phone appeared normal and it was only the texting issue (same as you) that I had.
    08-14-13 12:40 PM
  4. mzconsulting's Avatar
    Will check it out. Thanks.

    Posted via CB10
    08-14-13 06:28 PM
  5. arrodiii's Avatar
    I'm actually having the same issue, though I'm on Tmobile in the states. Running 10.1.0.2006 (have been for a while). I only noticed it happening this afternoon after I realized I wasn't getting my Microsoft emails - seriously doubt it's connected but still strange to see all contact names gone, lag when reopening a text chat and have the Hub "hiccup" when I leave the phone there instead of going to the tiles
    08-14-13 06:42 PM
  6. EE10ftw's Avatar
    I had the issue, deleted old messages and no more problems . However I can't send or receive pictures via text. Twitter, BBM, email no problem but not text. Wtf?

    Posted via CB10
    08-14-13 07:34 PM
  7. AfterHoursWelds's Avatar
    Same thing, updated to the 10.2 release.
    Works a bit better but does the same thing, but my BBM won't set up...

    Posted via CB10
    08-14-13 08:34 PM
  8. jason18's Avatar
    Anyone figure this out? I just restarted my phone for the first time since installing 10.1.0.4651 and my texts are gone! I wanted those! And some pictures in texts I wanted to keep. Any fix?

    posted by me
    08-15-13 11:01 AM
  9. scrannel's Avatar
    I'm actually having the same issue, though I'm on Tmobile in the states. Running 10.1.0.2006 (have been for a while). I only noticed it happening this afternoon after I realized I wasn't getting my Microsoft emails - seriously doubt it's connected but still strange to see all contact names gone, lag when reopening a text chat and have the Hub "hiccup" when I leave the phone there instead of going to the tiles
    In your case it's probably because MS has (had?) an outage recently.
    08-15-13 11:04 AM
  10. timmet131's Avatar
    My wife's Z10 won't display texts - they get delivered to the phone because you can search for them by sender, but they don't appear anywhere in the Hub. Battery pull (i thought that wasn't going to be necessary with the 10 OS) allows for the delivery of all messages and fixes the problem for 10 minutes, but then it does the same thing
    08-15-13 11:56 AM
  11. cercle_boy's Avatar
    How can you easily delete all of your text messages?

    Posted via CB10 - @M_Hutsebaut
    08-15-13 12:13 PM

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