[AlphaMikez]

I'm sorry if there's a thread on this already, but I seem to be the only one having this issue.

So here's the deal, I always charge all my phones overnight, ever since the nokia dumb phones, never changed my charging habits. Its a first time a phone does this to me. The Z10 now, after a few months of use, for some reason, only charges between 95 - 98% sometimes 99%, on very rare occasions 100%

What could be causing this issue? It started out when my Z10 got the 10.1 update. I now have 10.2 and yet it's still doesn't change. Battery life is not affected in anyway, it just doesn't charge to full capacity. Why? It's not even 6 month old.

PS. plugging out and plugging the charger back in, sometimes help, but most of the time does not.

[BadGoliath42]

Do you use the OEM charger or some other micro-USB charger?

Posted via CB10

[AlphaMikez]

Do you use the OEM charger or some other micro-USB charger?

Posted via CB10

I use the OEM one? Been using the one that came with the phone. Though, I DO have a power bank that I carry around with me for emergency. Z10 had terrible battery life before installing 10.2 and I needed the portable charge to keep it alive on some occasion.

[pittster]

Just grab a new battery (no sarcasm) .

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[AlphaMikez]

Just grab a new battery (no sarcasm) .

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worst to the worst, probably would have to

[noelcwoodward]

Do a hard reboot...it will fix the issue

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[twstd.reality]

mine used to do that too, but not anymore. it fixed itself. there is a thread about it somewhere just have to do a search.

I would try a full discharge cycle - drain the battery all the way down until it turns off and then do a full charge to recalibrate the OS readings. Some people will tell you it's not good for the battery, but I like to do it every couple months and my battery is fine. the great thing is, you can always buy another battery.

edit: one of the threads http://forums.crackberry.com/showthread.php?p=8018042

[Dabida]

Mine does that as well.. but i'd notice it not long after it stops charging, pull cable off, put it back on, then it'll continue to charge.. weird..

Z10STL100-1/10.1.0.1720

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[AlphaMikez]

Mine does that as well.. but i'd notice it not long after it stops charging, pull cable off, put it back on, then it'll continue to charge.. weird..

Z10STL100-1/10.1.0.1720

Posted via CB10

Yeah it would continue charging too, but not to 100%. Will try recalibrating battery see how it goes.

[BerryOs]

Plug in your charger then turn off the phone, let it charge until the light turn green, there you have 100% full charged. You can turn back on your phone.

Cheers

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[shibby080]

Silly question but have you got the eBay App installed? This caused me some serious charging/battery issues and it would never get to 100% if you have, uni stall and try charging again.

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[saadqasim]

It is a known stl100-1 problem. Battery does not charge fully sometimes, and it turns off before 0%. Nothing we can do about it.. Blackberry knows about this problem and haven't fixed it, which leads me to think it's a hardware problem. Just the way things are in the 100-1 world...

[AlphaMikez]

It is a known stl100-1 problem. Battery does not charge fully sometimes, and it turns off before 0%. Nothing we can do about it.. Blackberry knows about this problem and haven't fixed it, which leads me to think it's a hardware problem. Just the way things are in the 100-1 world...

Odd, I haven't heard of it, maybe haven't been listening too well. Kinda sucks though, cause I love my Z10. Might have to swap out for an STL100-3 or -2...

and Shibby, no, I do not have the eBay app, never did never have.

[Miss_Hawkins]

No I have the stl100-3 and I have the same problem

via CB10 on my AT&T Z10

[SubmarinerOne]

I have a similar problem: when battery reads @ about 32% level, my Z10 shuts off. This stated going on since the 10.1 upgrade. I gave not installed the leaked 10.2. It's a nuisance because one thinks it still has enough power to go on for at least 2 hours and then it suddenly shuts and all's lost... I use the original charger and am very careful with the device. I think this might be a memory effect on the battery (it's supposed not to have) or else I can't explain... I think I'll take it to the store and invoke the product's warranty... BTW, anyone knows how to completely drain the battery...long past below 32%?

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[nhanken]

I've also noticed that my battery doesn't get charged to 100%, sometimes when I pop in a new battery, it just shows a charge of 98-99%.

I always carry the extra battery and charger bundle so I don't have to worry about charging my Z10 overnight anymore because I'm a heavy CrackBerrian user.

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[sayf777]

What works for me (and my battery only shows a charge till around 84 at times) is once it has the plug sign on the battery icon (hence meaning full) connect it to your computer via usb for a minute or two. If you do it few times whenever it doesn't charge fully, it will recalibrate it and be able to charge to 100.

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[husnain1]

I have the same issue (stl 100-3). I notice that I can get a full charge depending on the outlet im using (thats weird in itself). I also unplug and replug which usually does the trick. I have done the hard reset as well as cycling the battery both havent solved the problem. I read somewhere on cb that once z10 reaches a full charge it starts discharging and so it shouldnt be left on the charger after its fully charged (not sure how true this is)

[AlphaMikez]

Well..at least I know I'm not the only one with the problem. I'll try connecting to the computer and try to get to 100.

I read somewhere on my warranty leaflet thing that the battery is not covered in the warranty though?

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[mad33man]

Just keep using it normally, it will work itself out. Don't even pay attention to it for a while. Enjoy your phone. Batteries are never covered by warranty, but your carrier may give you another at their discretion.

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[Bowlegz]

I installed the 10.2 leak and now the problem is gone!

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[AlphaMikez]

I installed the 10.2 leak and now the problem is gone!

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Sadly it didn't go away for me. Kind of carrier on to 10.2

[machangezi]

I had the same problem. Used to charge 100% but for some reason it stopped. Took me phone to center. They took a week to fix it. The next day it charged to 91%! Took it back to BlackBerry center. They gave me new set. After using the new set for a week, I now have the problem again. Heading to center tomorrow.

[ioan_calin]

Hi! I have had this issue for some time now, I don' t reallly know what do: it shows fully charged at 90%! Been losing one percent per charge (when it says fully charged)...now it's 90, who knows, maybe tomorrow it will show charged at 75%) even considering changing the phone, Z10 is no workaholic for me, maybe get the Z30.

[Reza Leksmana]

Installed the latest 10.2.1.537, still got 88% and it wont charged further. Bought a second battery and still the problem persist..

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