[kam2958]

don't know if anyone has had this new problem (well for me), if im on a call, the incoming call will beep but will not show on my screen unless i swipe the screen. done the usual battery pulls, etc. I have no clue why this is happening.

just started a few days ago.

thanks all

verizon stl100-4; 0s 10.1.0.2151




Edit: notice that this happens when your on call, then screen darkens - then you get the incoming call. just happened twice

[howarmat]

can you still answer the call when you get the screen back on?

[kam2958]

can you still answer the call when you get the screen back on?

yes -

[bbsstmez]

Some have hypothesized that you're inadvertently blocking the sensor, on top to the left of the speaker, when attempting to answer. The sensor is designed to make the screen go dark when you're on a call so that you don't habg up by mistake.

[kam2958]

Thank you. I've also discovered that it mainly happens with Bluetooth on and phone can be laying on table. I don't know anymore. But it is a pain. Appreciate your help

[bbsstmez]

It is a pain. I have it too and hate it

[shai404]

Same issue here

Shai's Z10/Q10

[kam2958]

makes no sense to me