[bbsstmez]

I upgraded from the Bold 9930 to the Q10 and I am disappointed in the Signal Strength. In the same spots that my 9930 had all the bars my Q10 has 1 or 2. I was sitting with my wife who has an LG Env Touch and she had 6 bars while I had 1! Called tech support and they could not help. Internet speeds were slower that should be too (according to tech support). I like the phone and would keep it but I am hesitant based on the signal. I must decide by tomorrow as it is the last of my 14 days. Any idea's?

[treaker]

I would request another phone.

Canadian Z10 owner on Telus

[JTon]

I wouldn't rely on the bars as a means of comparison. Look at the actual signal strength

Posted via CB10

[anon721037]

I have the same problem and I swapped mine for a new one, it's still the same. When I had my Z10 it was great I had 3 solid bars all the time at home and now with my Q10 I have between one and two and goes back to H all the time.

Posted from my Q10 on the addicting CB

[bbsstmez]

I wouldn't rely on the bars as a means of comparison. Look at the actual signal strength

Posted via CB10

How does one determine signal strength if not thru the bars?

[think0different]

3G vs. LTE signal issue in your area?

Posted via CB10

[trwrt]

Like the previous poster said, you're probably looking at LTE signal strength on the Q10 while your old phone was showing UMTS.

[bbsstmez]

I don't know of any issues in my area and neither did tech support. Additionally I called the local store that told me that our area has excellent coverage. They said that I should have a strong signal. Now sure what you mean by the difference between LTE and UMTS. How would that make a practical difference to me? My tech support guy said that the signal bars were for phone service and not internet, for what ever thats worth

[o4liberty]

I have a verizon Q10 and I will admit I don't watch the signal bars but same coverage and data that all of my devices on Verizon have been. I would notice dropped calls and slow internet if I had the issue but I don't!




Posted via CB10

[sulcopete]

I upgraded from the Bold 9930 to the Q10 and I am disappointed in the Signal Strength. In the same spots that my 9930 had all the bars my Q10 has 1 or 2. I was sitting with my wife who has an LG Env Touch and she had 6 bars while I had 1! Called tech support and they could not help. Internet speeds were slower that should be too (according to tech support). I like the phone and would keep it but I am hesitant based on the signal. I must decide by tomorrow as it is the last of my 14 days. Any idea's?

I have the exact same issue. I always had 5 bars in my apartment with the 9900, but with the Q10 the best I ever see is two bars! I guess it does concern me a bit, but I haven't worried too much because the performance and call quality seems not to have changed. I'm intrigued to find the answer to this question though.

[wmgeorge]

On your old phone Goto: Options. Device, Device and Status, first thing displayed is Signal it will read in -xx dBm. Normal is -80 to -85 higher numbers are worse. Right now on my BB Bold I am seeing -93 to -91 dBm. Above -100 will be not usable (for the most part) and you will start dropping calls at -95 to -98. Found the numbers on a Google search, the readout on the phone via trial and error.

PS the same Signal checking is on my wife's Galaxy S3 and I suspect on all Verizon phones its the same.

[opportunityknox]

Had the same issue with signal strength, but also dropped calls when in the past I rarely had that issue. Verizon Tech Support told me I was dropping 18% of my calls and anything over 3% is equipment related. Is it just the number of bars or are you having dropped calls too? Verizon replaced my Q10 and while I still do not see a lot of bars, the dropped call issue all but went away. Good luck.

[bbsstmez]

ONly had one dropped call so not a real issue. Reception seems to be good. Download speeds on the internet are slower than they should be. Would not be an issue but I have to decide if I should return the phone by tomorrow!

[bbsstmez]

OK, I'll check. My old device was fine though, its the Q10 that I am having the issue with

[Nathan Bael]

I have the same problem and I swapped mine for a new one, it's still the same. When I had my Z10 it was great I had 3 solid bars all the time at home and now with my Q10 I have between one and two and goes back to H all the time.

Posted from my Q10 on the addicting CB

My Z10 does better "though only slightly," than my gf's iPhone 5. Hate to hear about the Q10.

[ikiyen]

I noticed my q10 getting weaker signals than my 9700. My 9700 gives me a consistent -70 dbm while my q10 around -77 to -85, its going up and down until i restarted my signal now its steady at -75.

Posted via CB10

[bbsstmez]

I noticed my q10 getting weaker signals than my 9700. My 9700 gives me a consistent -70 dbm while my q10 around -77 to -85, its going up and down until i restarted my signal now its steady at -75.

Posted via CB10

How do you check the signal on the Q10? Also, what #'s are good/poor/acceptable?

[jkinum]

i have the same problem. im always dropping calls

[ikiyen]

How do you check the signal on the Q10? Also, what #'s are good/poor/acceptable?

App called signal. Its free.


-120 is unacceptable
-100 poor but still works
-80 average/good
-60 is great

Posted via CB10

[bbsstmez]

Cool! My 9930 moves between -89 (when 4 bars) and -94 (when 3 bars. My Q10 is really jumping, mostly it stays at 1 bar and between -91 and -99, but freaked out here and there for a sec to -119 and -256!. Did drop to -88 too and even-79. Don't know what to think!

[rudyalexc]

-82 so far here...

[bbsstmez]

I have been monitoring both phones. The Q10 consistently has fewer bars but the msm0 are always lower!

Posted via CB10

[wmgeorge]

I have been monitoring both phones. The Q10 consistently has fewer bars but the msm0 are always lower!

Posted via CB10

So what are msm0??

[bbsstmez]

Read the earlier posts. Supposedly the way to Gauge signal strength

Posted via CB10

[dannykavs]

definately noticed that the Q's signal strength was weaker than my Z when I owned both phones. I don't know why this is, maybe its the stainless steel design which makes the signal weaker in relation to the plastic exterior of the Z10.