06-24-13 11:08 AM
tools
  1. harley1584's Avatar
    harley1584
    Ok so I'm starting to get frustrated with my Z10.
    One minute my battery will be 1/2 changed, and then a few minutes later I look at it and it's completely empty, other times it last for hours. Now my new issue is an error I get when I open the camera.
    "Media library can't be accessed " and it closes. I can even take a picture.


    Posted via CB10
    06-24-13 09:36 AM
  2. Asmooh's Avatar
    Asmooh
    Strange, what version do you have on your BlackBerry?

    Sent from my BlackBerry 10 smartphone using CB10
    06-24-13 10:00 AM
  3. Elite1's Avatar
    Elite1
    You can try a device reset. (NOT the same as a restart.)
    Hold down your top button for about 30 seconds. Keep pressing it down, ignoring onscreen countdown and restart option, BB splashscreen, black screen, red LED, and BB splashscreen again. I hold down that button until I see the blue startup icon.
    06-24-13 10:01 AM
  4. harley1584's Avatar
    harley1584
    .273 is the software I have.
    I will try the restore.
    Thanks

    Posted via CB10
    06-24-13 11:08 AM
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