[deke09]

I ditched my old 9930 for the Z10 a couple of months ago, and I've finally decided to wipe the old phone. So, its basically out-of-the-box now. I never had much luck updating to the last 2 OS updates Verizon released for the 9930, so now that its a clean device I'm ready to update them again, but there is no option for an OTA software update on the phone now. (running v7.1.0.163 i think) I believe this was the case with the original OS built-in to the phone, however, when I connect it to the BlackBerry Desktop Software, it says the device is up-to-date. That can't be right, wtf? Does anyone know what I should do? Maybe I should try to install a leaked OS for the first time?

[ep1]

Do you have the OS installed on your computer.
if not stalled the OS you want and plug in the phone it should see it and start to install it.