1. anon(2523636)'s Avatar
    We have issues with our BES5 and BDS. Internally checks out fine (esp re BDS other ActiveSync services work), multiple mobile networks.
    Spoke to our external escalation support providers and they say they have had multiple reports from their clients.
    Nothing confirmed 100% yet.

    Will update when I know more.
    05-03-13 06:17 AM
  2. aparsonsuk's Avatar
    at least it's becoming known that there is a problem now my bbm over wifi went down yesterday and it stopped today over the cell network on o2 in the uk
    05-03-13 06:32 AM
  3. richz10's Avatar
    Same here. Certain aspects of bbm aren't working

    Posted via CB10
    05-03-13 06:36 AM
  4. Barljo's Avatar
    Another here (vaguely UK!). BBM won't send or mark received msgs as read. Have asked network provider if they're aware.

    Will keep an eye out.
    05-03-13 06:44 AM
  5. kojita's Avatar
    Same here in Belgium with proximus bbm won't leave or get read

    Posted via CB10
    05-03-13 07:12 AM
  6. Stimo's Avatar
    Same here in London - haven't received new emails for at least one hour
    05-03-13 07:33 AM
  7. Barljo's Avatar
    05-03-13 07:37 AM
  8. ajay1090's Avatar
    I am in India and my bbm doesnt seem to be working either. Diagnostics test says its not connected to the server. Possibly an outage for Uk server?
    05-03-13 07:43 AM
  9. maanaoe's Avatar
    Its confirmed that BlackBerry Is facing Outage with EMEA NOC, Currently 75% Users are impacted
    05-03-13 07:48 AM
  10. TeddyFR's Avatar
    Same here in France with the OS 5. Facebook, Twitter, Browser, etc. are only accessible by Wi-Fi. BBM seems completely down...

    Edit: BlackBerry confirms:
    "Some of our customers may be experiencing issues with BlackBerry services. We are investigating and apologize for any inconvenience. ^DH"
    https://twitter.com/BlackBerry/statu...97910065504258
    05-03-13 08:15 AM
  11. dave cummings's Avatar
    I can confirm that tthere is an issue at RIM and is at least effecting the following network suppliers in the UK

    Orange
    Vodafone
    EE
    and O2

    I have spoken with O2 corporate care and they are fully aware of an issue and RIM are working on the issues.

    regards
    dave
    05-03-13 08:28 AM
  12. dave cummings's Avatar
    its the EMEA data cetre that has lost communications
    05-03-13 08:36 AM
  13. jke76's Avatar
    We support several BES Express 5.x, BES 5.x and BDS 6.x Boxes for our Customers.
    We can confirm the Outage for Germany. This is no Carrier Issue - all Servers - including our own - are disconnected from de.srp.blackberry.com.
    Urgs!
    05-03-13 08:38 AM
  14. PacmanUK1's Avatar
    Im having trouble receiving whatsapp messages & when they do come its like an hour later! also having trouble sending messages on whatsapp too not sure if this is connected.

    I bet the Apple fan boys are having a field day as we all know how they love to ruin BlackBerry's reputation.

    Sent from my BlackBerry 9300 using Tapatalk
    05-03-13 09:16 AM
  15. anon(2523636)'s Avatar
    The BB UK Twitter feed is reporting things hae been fixed:

    BlackBerry UK ‏@UK_BlackBerry 6m
    All BlackBerry services are returning to normal levels. Apologies to any customers who experienced issues earlier.
    05-03-13 09:19 AM
  16. PacmanUK1's Avatar
    Thanks for the update.. strangely as soon as I posted about whatsapp not working all my messages came through & sending fine now aha yay



    Sent from my BlackBerry 9300 using Tapatalk
    05-03-13 09:34 AM
  17. dave cummings's Avatar
    looks like a temp fix according to o2
    05-03-13 09:43 AM
  18. za_berry's Avatar
    Seems the knock on effect is happening in South Africa about 3:00pm SA time

    Posted via CB10
    Attached Thumbnails Possible UK RIM outage-img_00000120_edit.jpg  
    05-03-13 10:48 AM

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