[maulielliot]

I like in Ghana and I have a blackberry Z10. Someone please help me get an update for my OS 10.

Posted via CB10

[anon(153966)]

Why do you need an upgrade? Does the device need one? Are you having issues?

[Elite1]

I like in Ghana and I have a blackberry Z10. Someone please help me get an update for my OS 10.

Posted via CB10

First off, welcome to CrackBerry!
Please update your profile to include your device, carrier, and location. This makes it easier for others to help you.

Please provide your carrier and your current OS version, and maybe the Software Release number too. Also which model of Z10 do you have as there a few regional variants. I assume you have the STL100-2.
From your Z10, if you type "myver" then space in any text field, it will give your device model and OS version.

Otherwise, from home screen or Hub, swipe down from top and select Settings. Tap About at top of list. Under the first category General, you will see your Model Number and the Software Release. Tap Category and select OS from dropdown list to see the specific OS Version, as this is not the same number as the Software Release.

Also interested in your answer to my friend's question above in 2nd post. Maybe there's some functionality you're seeking that we can help you find.

[maulielliot]

Thank you all for the response. The current OS version is 10.0.9.2372 and the model number is STL100-2 like you rightly said. I'm not able to get the software release number. Basically I want to install WhatsApp on my new device. Thanks

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[maulielliot]

Sorry I forgot to add that the original carrier for the device was Vodafone UK but that has been unlock now.

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[Elite1]

Have you tried again recently to see if it's available to you in BB World?

At first, I believe it was only available with a minimum OS of 10.0.10.x. But because Verizon ls such a major carrier and also on a 10.0.9.x build like you, WhatsApp changed their requirement. From my PC, WhatsApp shows a minimum OS of 10.0.0 and as available for All Carriers and All Countries.

Did you previously have WA on a BB device with the same BBID?
If so, go to My World, App and Games, and tap Available at top. Tap overflow menu icon (3 dots, bottom right) and select to update list. Wait for list to re-populate. Is WhatsApp there now?

[jtahardi]

Backup your device using bblink, wipe and connect to link to re install the os, it will download 10.0.10 os after that restore your back up

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[Elite1]

Sorry I forgot to add that the original carrier for the device was Vodafone UK but that has been unlock now.

Posted via CB10

Which carrier's sim card is in the Z10 now?
And do you still have an activated micro Sim card for Vodafone UK or any other carrier?

This is how you CB10, son!

[maulielliot]

At the moment I have an Airtel Ghana sim in my device. I have tried all above suggestions to no avail.

Posted via CB10

[Elite1]

At the moment I have an Airtel Ghana sim in my device. I have tried all above suggestions to no avail.

Posted via CB10

Do you have activated sim cards from any other carriers? Do you have one from Vodafone UK? If so, insert that one then go to Settings, Software Updates.

This is how you CB10, son!

[maulielliot]

Can't get an activated Vodafone UK sim and all other sim cards don't help



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[Francois Marcoux]

Check the z10 forums where you will find a full* 10.1 release.

Posted via CB10

[maulielliot]

What is my carrier suppose to do so that I can get my OS10 update.


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[Francois Marcoux]

They have to package an update and send it ota, if not you can grab any Sim from any carrier who have pushed the update and use BlackBerry Link to do a restore and your device should be running the latest os available for that carrier, it doesn't have to be an active Sim card.

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[maulielliot]

Thank you all for your help. I have

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[maulielliot]

Thank you all for your help. I have successfully updated my OS. I had to take out my sim and do a factory restore.

Posted via CB10

[Elite1]

Congrats! Glad that worked.

What version did you end up with?
Again, if you're posting from your Z10, just type out myver then a space and you'll get something like this:
Z10STL100-3/10.0.10.672

This is how you CB10, son!

[maulielliot]

I now have STL100-2/10.0.10.690

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[Francois Marcoux]

Awesome!

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[mrfreeze]

You should install the 10.1 hybrid leak. It is awesome!

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