1. Suhailone's Avatar
    Anyone else have this problem? It's my friends Z10 and her texts are getting like squished. Attached is a pic. Lolll ignore the conversation. Just trying to get this fixed because its happening often along with the reebots. Phone is a vzw white z10.
    Attached Thumbnails Squished texts on Z10?-__temp__ea37796c5e8c1eac13f60a020b8228fe-1349666534_1274_img_00000124.jpg  
    04-12-13 11:50 AM
  2. nmacmil's Avatar
    I had this happen with mine. Took it back and got it replaced. New one has no issues. I was told by BlackBerry tech support that there was a problem with the screen capacitors in the one I had and it would sometimes shrink up the screen like that.
    Suhailone likes this.
    04-12-13 11:59 AM
  3. Suhailone's Avatar
    I had this happen with mine. Took it back and got it replaced. New one has no issues. I was told by BlackBerry tech support that there was a problem with the screen capacitors in the one I had and it would sometimes shrink up the screen like that.
    Did you go through BBRY or your service provider?
    04-12-13 09:03 PM
  4. nmacmil's Avatar
    Did you go through BBRY or your service provider?
    I went through my provider first but got nothing so I called BBRY and after they did some trouble shooting they sent me back to my provider and told me to have them call BBRY tech support with a ticket number they gave me. After BBRY and my provider spoke, my Z10 was exchanged. Kind of a run around, but worked out in the end.
    04-13-13 10:10 AM
  5. Whyareallthegoodnamestaken's Avatar
    Had it happen too. Restart fixes it.
    04-13-13 10:23 AM
  6. jasonvan9's Avatar
    Had it happen but to my keyboard, i restarted hub with the 5 swipe trick and it fixed it

    Posted via CB10
    04-13-13 10:29 AM

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