1. berrygood128's Avatar
    I was doing great with my yahoo messenger until someone told me there was an upgrade available. I tried to install the newer version 2.1.33 and received the following error message:

    net.rim.device.apps.api.adressbook.DuplicateAddres BookEntryException

    Can anyone help me get pass this error message?
    10-05-08 06:21 PM
  2. sunkast's Avatar
    Have you tried a battery pull?
    10-05-08 06:29 PM
  3. berrygood128's Avatar
    Yes, I have but I get the same error when it boots back up.
    10-11-08 12:23 AM
  4. sunkast's Avatar
    Try installing it again.
    10-11-08 12:33 AM
  5. berrygood128's Avatar
    Did that too.
    10-11-08 01:06 AM
  6. sunkast's Avatar
    Try resending your service books.

    How do I resend my service books? - BlackBerryFAQ
    10-11-08 01:10 AM
  7. berrygood128's Avatar
    Did that as well.
    10-11-08 07:52 AM
  8. berrygood128's Avatar
    Thanks for your help, Sunkast, but the fix was so simple I'm ashamed. I simply changed my address book to allow duplicate names, took the battery out, put it back in and my trusted yahoo messenger was back. Who knew?
    10-11-08 08:22 AM
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