1. sauron4's Avatar
    Hi Guys,

    I'm not too sure if this has happened to anyone else but every time I take a picture with flash my BB Bold 9700 turns off and I can't turn it back on unless I do a battery pull, when I do a battery pull and the phone reboots my battery is always really low (in the orange) - I have looked around on here and I saw someone said try changing the memory card which I have done but it's still doing it.

    Any ideas why this might be happening?

    Thanks

    PS. Roll on BB10!
    01-06-13 04:45 PM
  2. Branta's Avatar
    The battery on most 9700s will have seen a lot of charge cycles by now. Depending what kind of lifestyle it has followed, you might simply have a battery which is starting to fail due to age.
    01-06-13 05:15 PM
  3. sauron4's Avatar
    I did think that it could be to do with the battery, no point me getting a new one now - I'll just wait for BB10

    Thanks for your help
    01-07-13 09:04 AM
  4. Prince Saad's Avatar
    bro I have the same problem with my blackberry bold 4 when I take any picture with flesh my phone get off .please if u fine the solution please tell me also
    08-05-13 06:16 PM
  5. RemarkableD's Avatar
    is there no solution to this yet?
    08-05-13 10:53 PM
  6. Kenneth Okom's Avatar
    same here my blackberry 9930 has the same ******* problem ...i have changed my battery many times ,....i have 3 different battery for my bb 9930 but still turns off when taking a picture with a flash ...please we need solutions crackberry help us asap...thanks
    02-09-14 01:58 AM
  7. swilson317's Avatar
    My BB Bold 9930 just started doing the same thing. Very frustrating. I'm up for a new phone through Verizon in a week or so, so will just wait. Sorry RIM, but my next phone will NOT be a BlackBerry. Most likely will go Samsung S5 Mini...if it is released. :-)
    06-07-14 12:13 AM
  8. Mary Ann Fraga's Avatar
    I hope there is still a solution on how to fix my phone. I tried changing the battery and even the memory card. Still, it is turning off everytime I take photos with flash. Please send me solution.
    06-09-14 12:06 AM
  9. Efe Osunde's Avatar
    Hi Guys,

    I'm not too sure if this has happened to anyone else but every time I take a picture with flash my BB Bold 9700 turns off and I can't turn it back on unless I do a battery pull, when I do a battery pull and the phone reboots my battery is always really low (in the orange) - I have looked around on here and I saw someone said try changing the memory card which I have done but it's still doing it.

    Any ideas why this might be happening?

    Thanks

    PS. Roll on BB10!
    04-30-15 05:29 PM

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