1. distortedvortex's Avatar
    Ok so I upgraded last night from 4.2.2.196 to 4.5.0.77 and for some reason I am still not getting HTML emails. I can't figure out why either. Any ideas?
    09-23-08 08:04 PM
  2. JRSCCivic98's Avatar
    Been covered. Resend your email service books. If you're on a corporate BES, the BES server doesn't have enabled support for HTML email yet. Also, even after you send the service books, old emails will not change over to HTML, only new HTML emails will show up correctly. Read the BETA forum for further help. Chances are good there's an answer to your questions there.
    09-23-08 09:43 PM
  3. CAROLFLORES32's Avatar
    Ok so I upgraded last night from 4.2.2.196 to 4.5.0.77 and for some reason I am still not getting HTML emails. I can't figure out why either. Any ideas?
    I wasnt getting html after upgrading to 4.5 but just last night I happen to do the Yahoo go upgrade and misteriously Im getting html. Let me know if this works for you. strange !?!?!?!

    oh, I had also just added my yahoo email.
    Last edited by CAROLFLORES32; 10-10-08 at 04:34 PM.
    10-10-08 04:32 PM
  4. JRSCCivic98's Avatar
    oh, I had also just added my yahoo email.
    That's why.


    On pre-existing setup accounts you simply just need to resent the service books.
    10-10-08 10:07 PM
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