[vynvyn]

What's the troubleshoot for this? Thanks

[mesuttozan]

What's the troubleshoot for this? Thanks

I think problem isn't releated with OS. Try to speak with customer service of your carrier.

Sent from my BlackBerry 9810 using Tapatalk

[Mojave]

Have you tried resending your service books?

[vynvyn]

How do i resend service books? Thanks

[mrtouchedme]

if you have a 9850 update profile and prl in network options....for both 9850/9860 resend service books in host routing table and/or email setup, there's a lot of threads on this topic already

then battery pull, just needs to re-establish connection with bis, not an os problem

Sent from my BlackBerry 9850 using Tapatalk

[cuotfs]

if you have a 9850 update profile and prl in network options....for both 9850/9860 resend service books in host routing table and/or email setup, there's a lot of threads on this topic already

then battery pull, just needs to re-establish connection with bis, not an os problem

Sent from my BlackBerry 9850 using Tapatalk

Goofy that this is necessary but this is the resolution I found to work as well.
Courtesy of Sprint Customer support