04-17-12 04:04 AM
tools
  1. wheatuss's Avatar
    wheatuss
    so i got a playbook at the beginning or march and it automatically updated to os 2.0 .7971 (to my dismay) but today i plugged it into my macbook and the desktop software seems to think i am running os 1.0 and is prompting me to update. Has anyone else seen this happen, and if so what does it mean?
    Toxic17 likes this.
    03-23-12 04:15 PM
  2. Bash_Man's Avatar
    Bash_Man
    Disconnect your playbook, Remove the device from desktop manager by clicking "Device --> forget device" and reconnect the PlayBook. Should be fine after


    Cheers
    Last edited by Bash_Man; 03-23-12 at 05:48 PM.
    03-23-12 05:46 PM
  3. phoreoneone's Avatar
    phoreoneone
    It could be because it's a Mac?
    04-13-12 05:11 PM
  4. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    Originally Posted by phoreoneone
    It could be because it's a Mac?
    No that's not it. I have a macbookpro and also connect my PB and have no problem. I would do what the other poster said: disconnect, reboot and try again.
    I never have that problem.
    04-14-12 10:21 AM
  5. Toxic17's Avatar
    Toxic17
    had similar issue, just "forget device" in DM and reconnect playbook should work.
    04-16-12 08:35 AM
  6. adriank403's Avatar
    adriank403
    That happened to me on my MBpro but shortly after that a DM update was released and after updating it showed my current software on the PB.
    Are you running current DM software?

    Sent from my BlackBerry 9700 using Tapatalk
    04-17-12 02:19 AM
  7. rc.simpsons's Avatar
    rc.simpsons
    Thanks for the tips! You know what, I almost wanted to do the upgrade "AGAIN" in Desktop Manager
    04-17-12 04:04 AM
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