[ishuaia]

Greetings all:

Kindly confirm if I'm doing something wrong while trying to configure my e-mail.

I went to Mail/SetUp now/Email,Calendar and Contacts/

Typed my e-mail address and password and got the following message:

"Unable to find connection information. Please use advanced setup."

After that, following some instructions given on some threads, I checked on Outlook the mail address information and on the Playbook went to Advance Setup/Pop, completed the fields marked with an *.

It starts searching for something and after that gives me a "Verify the Certificate", which I accepted and after that I got the following message:
"The server for account [my e-mail info] can't be reached. The settings might be incorrect or the server could be temporarily offline. Check your settings and try again.

I must add that when configuring this e-mail to a BB phone/Outlook/Ipad I got no trouble whatsoever. Just typed the e-mail and password and voila.

I will appreciate any guidance with this regard.

Thanks in advance.

[ishuaia]

Thanks all for the attention ( 0 views).

Just for the sake of record, I turned off the SMTP encryption on the POP settings and that fixed the issue.

Hope that this message can be helpfull to someone in the future.

Cheers,