[z3nix]

Hi,

After i downloaded the 2.0 OS, I am having problems with the BB App World, i am not able to update any app (for example the new facebook app realease compatible with the OS2) or download new ones. The error message i get is: Install Error [0003-0006] or sometimes: Blackberry app world is having trouble to connect to the blackberry app world server. verify your network connections and try again.

Can someone please help? it's a really annoying issue.. thanks in advance!

[robtanz]

Keep trying. I had the problem. Then it just worked. I wonder if the servers are really busy.

Sent from my BlackBerry Runtime for Android Apps using Tapatalk

[z3nix]

Hi,

Thanks for your reply.. well i really hope so! Have you been getting the same error (0003-0006) or something different?

[Ryked]

I have the same issue?

Does your Youtube app work? Mine loads up but will not play. Everything else works just fine.

[alnamvet68]

I had the same issue last night. There was another app that needed an update that downloaded and installed fine, but the FB app wouldn't. So I just re-started the PB, went back into App world, and the update went through fine.

[trainee2]

Getting the same problem. Can't update Air Browser or Facebook

[Bluemoonjules]

Blackberry ID settings may be the issue, they were for me when I first got my PB - call to support helped.

[z3nix]

Thank you all for your replies..

@Bluemoonjules : i was also thinking that the BB ID could be the problem since after the update i changed all my BB ID data (email, name, password) and i guess that helped mess things up..but it's weird and i dont know how to solve this, i already did a security swipe but it was not enough, maybe a factory reset?!? My problem is i don't know how to contact help support..

@trainee2 -. the same exact apps i'm having trouble with!! and also "new apps" i want to install do not work, giving the same error 0003-0006 .... PLUS if i check the "uninstalled" list in app world, it is empty!!

@alnamvet68 : i restarted, the playbook dozens of times, as i mentioned above i also made a swipe to clear everything (if only it was possible to battery pull i would do that too :P ) buy the problem still persists..

@Ryked : same problem, youtube app runs but videos don't!

[ruskin1182]

Blackberry ID settings may be the issue, they were for me when I first got my PB - call to support helped.

And what did they do to fix it?

[z3nix]

And what did they do to fix it?

Yeah, if you could please tell us what they did we might be able to solve it too!

[warrenmr]

I was getting the error in Apple World and also had a presumably related problem with my BlackBerry ID.

I was able to fix it by deleting my saved wifi connection then reconnecting.

[Peritaxis]

I keep getting that too! but as soon as i close the error window, the app will start downloading or asking me to replace x version with y version.

So, I just think of it as a minor annoyance.

[Unsure2]

Since updating to OS2 from the beta, I have the same issue. Was able to update a small app, but tried two larger ones >200M that broke off in the middle of the download. Battery also seems to run down a lot faster. Yesterday morning, battery fully charged on pod charger; tonight, 36 hours later, it is dead, without only about an hour or two of light use--rest of time in sleep mode. That never happened before.

New features are nice; but, so far, I have to say the beta OS2 gave me fewer problems. RIM had better fix these bugs and get the update out soon. I suppose there's a chance something went wrong in updating to OS2; but, I think I'll wait a few days before wiping everything and trying to reinstall, to see if a general picture emerges from other users' experiences.

[egzbuen]

Same issue here and applies to my 9900 app world too. Might be an ID issue indeed. Any suggestions guys?

[z3nix]

@warrenmr : I will try to delete the saved wifi too later, hope it works..!

@Peritaxis : unfortunately even after closing the error window the apps still wont download for me..

@Unsure2 : I agree, but i'm quite an impulsive person, since after the OS2 update it hasn't been working fine, I have already made a soft reset once, and planning to make a factory reset if i cant solve this in the next few hours..cuz its really annoying..for example now even the icon of the "older version of FB app" dissapeared!

@egzbuen : really need to solve this matter somehow!

[z3nix]

Ok sooooooooo...here is what i did to solve the problem..

- I created a new BB ID using a different email

- Factory reset the PB with the desktop software (but probably a normal security wipe would have been good enough)

- Registered the PB with the new BB ID

And now everything seems to work, i was able to update the apps and download new ones.

I still have to load the backup i made before the reset..

i'm wondering if that will make the problem come back somehow?!


Hope this helps you guys and if anyone can answer my last question i would be grateful!

Let's go enjoy the OS 2.0!

[ssc13]

Just delete your wifi profile and readd it again. Worked for me