this has been solved already. there's a thread for it but i dont have the link handy
anyways, the solution is to use custom backup and uncheck 'social feeds'. it seems to be a major bug because it has affected almost a BB models and yes it started within the last few week
Had the problem a few months ago and got rid of it. Don't remember how, but it definitely involved a custom backup. Not sure if it was social feeds or not. I'd suggest only selecting vital settings and emails, etc...and do incrementally more if you wish to identify which one is causing the corrupted backup file.
Blackberry/Rim told me I should delete the offending database. my question for you guys is, if I do this will it regenerate itself? Has anyone else done this and not had an adverse affect?
I unchecked social feeds and was able to complete the backup. DM shows there is an update for my operating system. It gets hung up doing the backup prior to updating my operating system...yes, you guessed it..."smart card options"
This has been an ongoing issue for over a year. The custom backup--"uncheck Social Feeds", is the work-around fix for it. BB has never fixed the bug internally and its been there since early last year. Do as directed above and you will have no more issues with it.
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To: EKO LIEM--actually, Blackberry is a smart phone, not a dumb phone-LOL
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