Just hoping to see if it's just my phone, which in that case I'll call Sprint for help, or a more widespread problem.
Details:
Bold 9930
Sprint
Location: Portland, OR
Unable to send or receive e-mail
No e-mail sent to my BB since about 2am last night. When I got to work I refreshed Outlook and I got about 15 e-mails that I would normally receive on my BB.
BBM working fine.
Anyone else having an issue? I've tried 2 restarts and 2 battery pulls with no success.
I got worried when I saw your post so I checked and everything is good on mine. I'm with Sprint (though that may be changing for Verizon due to the CarrierIQ issue).
I turned off my wifi and the web, 3 e-mails, BBM work fine for me. I'm in Portland, Oregon if that matters.
I too had shortages last night from 12:22 am (EST) all but Phone service and texts werent working, which looked like it was fixed shortly after 9am, when i saw loads of texts, emails and sms messages on the phone. Telus is my provider...
Before you waste time on hold with your network, try a battery pull to reset the phone then refresh Host Routing Table and Service Books. They should be the first things tech support will want to try anyway so you will be one step ahead.
Yeah ended up doing that for over an hour and the same result.. Its good to know that my provider never answered my messages... I refuse to speak on phone as i am tired of always having them never admit to a problem...Its never them excuse ya know...
CONFIRMED WITH RIM!!!
There is an "issue" if you have pop3 service with GoDaddy.com They said I should try agaian "tonight or tomorrow". RIM alsao indicated to me that I was going to have to delete my accounts and re-add them. FRUSTRATING!
I called Sprint and they got my e-mail working again. It seems to be a problem with e-mails coming from Go Daddy. Sounds like Go Daddy changed something and didn't bother to tell us. It took Sprint about 10 minutes and they fixed everything.
all my emails are with godaddy... can you tell me more ?
Originally Posted by sgott613
CONFIRMED WITH RIM!!!
There is an "issue" if you have pop3 service with GoDaddy.com They said I should try agaian "tonight or tomorrow". RIM alsao indicated to me that I was going to have to delete my accounts and re-add them. FRUSTRATING!