My Torch 9800 haas been stuck attempting to reboot for over a day. I can't use the desktop manager because the phone is still rebooting. When I attach the device to my computer, the descktop manager does not connect with eth device and wants to wait until it finishes rebooting. ATT and Blackbery have not been able to solve the problem and I've ordered a new Blackberry Torch. Has anyone experienced this problem? If so, were you able to correct it? How?