1. Chrisy's Avatar
    Does BB Protect work on the 9650?
    10-26-11 02:22 PM
  2. alphecca's Avatar
    Yes, though I don't think this thread belongs here.
    10-26-11 02:32 PM
  3. Chrisy's Avatar
    Thanks. Yeah, I didn't even realize the PB had its own app section. Thought it was the BB area!
    10-26-11 02:35 PM
  4. VegasMike71's Avatar
    Hi all,
    I just got an Asurion replaced 9650 on Sat. Everything except BB Protect is working properly. The error msg i get says it cannot be installed on a device on a BES. I'm clearly not on a BES, and I have already checked the permissions to allow BBP to function.
    Any helpful suggestions for a fix?
    Thanks!
    11-30-11 02:44 PM
  5. FF22's Avatar
    It sounds as if you got a refurb with someones' IT policy. I think there may be a thread on how to remove it. Or call them back and mention this problem.
    VegasMike71 likes this.
    11-30-11 04:23 PM
  6. lnichols's Avatar
    Does BB Protect work on the 9650?
    It worked on my 9630, so should definitely work on the 9650.
    VegasMike71 likes this.
    11-30-11 06:37 PM
  7. VegasMike71's Avatar
    Thanks for the replies.. yes i think the refurb has someone's IT policy.. You suggest i call Asurion or BB Tech to fix?
    11-30-11 11:23 PM
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