I have wiped my 9900 and am trying to upgrade to 439 or 440 and keep getting this error
The blackberry Desktop Software does not have Blackberry Device Sodtware for the device you have connected to the computer. Contact your wireless service provider or system administrator
there is 2 vendor.xml on OS 7, please find all of those files, and delete it, try to use search function on your windows.. remember, there is 2 vendor.xml files on your PC, if you only find 1 vendor.xml, try to unhide the files on folder option (open my computer, click organize on upper left windows, and click on folder and search option, after that goto "view" TAB, and tick "Show hidden files, folders, and drives" and then go to C:\Users\user_name\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
hi can someone help me please when I open the application loader wizard it keep saying The blackberry desktop software does not have blackberry device software for the device that you have connected to the computer. Contact your wireless service provider or system administrator so what can i do please help me