- I've opened several tickets and emailed
Numerous times but they won't reply.
I don't know what my next course of action
Should be. Berryweather won't/can't push
Alert notifications to my 9650. I bought
It for that reason only. Anybody have ideas
What my next step should be?
Please help!
Posted from my CrackBerry at wapforums.crackberry.com09-10-11 06:57 AMLike 0 - Have you tried going to the Bellshare website and visiting their fourms? You might get as faster response there. Bellshare - Premium BlackBerry Apps09-10-11 07:34 AMLike 0
- I'm having the same issue trying to swap devices, can't get my new activation code for berryweather, and like the OP, nothing from their support. So I'm patienltly waiting for Quick Weather to be released for OS 7 devices.
Posted from my CrackBerry at wapforums.crackberry.com09-10-11 08:15 AMLike 0 - I do have this issue posted on their support forum with no replies. I just can't believe the lack of support for an app that is so popular. Also, with all the crazy weather we've been having in the east, timely weather alerts are important.
Posted from my CrackBerry at wapforums.crackberry.com09-10-11 10:11 AMLike 0 -
BerryWeather is the main reason I have a BlackBerry, because of the push notifications. I was tempted to get into Android, but I would terribly miss that app.
Posted from my CrackBerry at wapforums.crackberry.com09-10-11 11:12 AMLike 0 - I've opened several tickets and emailed
Numerous times but they won't reply.
I don't know what my next course of action
Should be. Berryweather won't/can't push
Alert notifications to my 9650. I bought
It for that reason only. Anybody have ideas
What my next step should be?
Please help!
Posted from my CrackBerry at wapforums.crackberry.com09-10-11 11:37 AMLike 0 - I just came out of the same situation but BeBuzz was the problem app. And like you, several tickets and even a cranky e-mail generated NO response! Mobihand gave me faster service and ultimately an unasked-for refund on the app--in just two days. Hopefully, you purchased it from them because it appears that is the ONLY place you will get support for your Bellshare app(s). Good luck.
Yep, I was scrolling all the way to the bottom of this thread to post the same thing. BeBuzz hasn't responded at all to my issue and there is nothing that frustrates me more than for someone to take your money and then they're no where to be found if/when you have a problem.
I was thinking about BerryWeather too but I'll hold off just to see what they do with the OP's situation. If it's like BeBuzz...then forget it...there are plenty of other weather apps to choose from.
By the way, I really, really can't stress this enough but QuickLaunch has hands down the BEST customer service imo. BEST! That guy replies to my emails @ 1:37 a.m. ........................1:37am!!!!09-10-11 04:14 PMLike 0 - I'm having the same issue trying to swap devices, can't get my new activation code for berryweather, and like the OP, nothing from their support. So I'm patienltly waiting for Quick Weather to be released for OS 7 devices.
Posted from my CrackBerry at wapforums.crackberry.com09-10-11 10:17 PMLike 0 -
The QuickWeather Update app Looks pretty good imo!Last edited by Nickerz_BB; 09-10-11 at 10:54 PM.
09-10-11 10:51 PMLike 0 - Bellshare customer service has been getting worse over the past year.
They seldom, if ever, respond to anything posted on their forums unless THEY want
something.
Good product but p1ss poor customer relations.
I no longer waste my time with them as they seem to have no time for us.
It wouldn't take much to knock them off their pedestal if a good program came along.
QuickWeather isn't there yet and the few questions I have asked them have
gone unanswered.
Tim09-10-11 11:46 PMLike 0 - I've never had any problem with Bellshare customer support.
Btw, I believe there's a pin swap on their site if that's all you need.
Sent from my NookColor using Tapatalk09-13-11 12:47 AMLike 0 - I've had the same CS service from bellshare. Since their last update to BW, you can't set the "use picture as background image" option because the folders don't come up. I have been on the forums and no response, checked other threads and same thing. Seems they have moved on to the Android market since the BW app is now available for Android, but that is not an excuse for poor CS.kam2958 likes this.09-13-11 09:32 AMLike 1
- I've opened several tickets and emailed
Numerous times but they won't reply.
I don't know what my next course of action
Should be. Berryweather won't/can't push
Alert notifications to my 9650. I bought
It for that reason only. Anybody have ideas
What my next step should be?
Please help!
Posted from my CrackBerry at wapforums.crackberry.com
thanks again09-22-11 01:34 PMLike 0 - I've had the same CS service from bellshare. Since their last update to BW, you can't set the "use picture as background image" option because the folders don't come up. I have been on the forums and no response, checked other threads and same thing. Seems they have moved on to the Android market since the BW app is now available for Android, but that is not an excuse for poor CS.
just emailed them this morning, can't use my wallpapers, wouldn't hold them if i did get them up.09-23-11 05:56 PMLike 0 - If you want to transfer activation to a new phone, click here: bellshare.com - Transfer Activation Code. Switching my BeBuzz & BeWeather registrations was obscenely fast for me..
09-23-11 06:07 PMLike 0
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No berryweather cust. service!
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