Frustrating phone issues, trade in options?
- As of recently, my Storm 2 has become very finicky. I have had to do battery pull numerous times a day to get it to do what I want. The screen double-clicks when I'm trying to type a message and it clears the message and sends me back to my home screen. Other times the phone just freezes. The software sometimes slows down for no apparent reason. Sometimes I can't turn it off or on. Sometimes the screen won't light up.
There are just a myriad of issues. I've had the phone since December of 2010. What are my options (Verizon) moving forward to upgrade or trade in?
I am running v 5...1015
And with all of these issues, the iPhone is looking pretty tempting...05-03-11 11:33 AMLike 0 - The problem is there is no real physical damage. I've taken very good care of it. Also, I believe I am out of the manufacturer's warranty.05-03-11 12:48 PMLike 0
- truth be told....there's not going to be much you can do with that phone. You will always have to micro manage the OS to keep it going (something I just don't get anymore). IMO you shouldn't have to constantly pull the battery just to have a working phone after a day or two. I still have my S2 (with .713) close by, but have found that I really don't need/use it anymore. I pick it up every now and then just to check my bbm's but other than that.....it's just a paperweight. My wife and I moved on to the android platform (thunderbolts) and haven't looked back. Just another option for you.05-04-11 09:26 PMLike 0
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Verizon is under no obligation to give you a different phone just because of the issues you have stated. Nor is there any "trade-in" value to ward a different model or manufacturer. You could call Customer Service and complain politely but I doubt that anything tangible would result.
If you are that unhappy with the phone, check out eBay to see what a Storm2 is going for. Weigh that against what you'd spend for a certified pre-owned VZW phone. You didn't mention how long until your renewal so that's why I mention the CPO program. You can get some decent models that way. Personally, I would never buy a phone off eBay - I'd use craigslist instead. That way I could inspect the phone before I paid for it.05-14-11 04:24 PMLike 0
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