My phone bill is currently 70 dollars a month, and I don't know why. My monthly plan is 45 dollars. Then it says I have voice services 2.00 dollars. Total taxes 9 dollars. And Data and Other Services 10.00. I don't understand what data and other services are, I clicked on it and it says its for Content Subscription. My question is what is Content Subscription, and why am I paying 10 extra dollars a month for it ??? Please Help !! I have a Blackberry Curve 8500... if that helps...
I've tried calling in, but the store guy didn't even know what it was, and he said I needed to call a special number. He didn't even give me the number, so I haven't looked it up yet :S Guess I should probably do that..
Did you download a ringtone or something from a website? My daughter did and was getting a $10 monthly charge until she cancelled.
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Girlfriend did the same thing and it continued until she received a text for being a valued customer (had been happening for months). The text told her how to stop the subscription.
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Usually you got to reply with the word Stop or something like that. I don't know why this sort of crap is allowed to happen but I'm pretty sure the 10 dollars is for a subscription for a 3rd party thing.
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Contact customer service.
I have been receiving the same, mine turned out to be 2 subscriptions that I never authorised or downloaded.
Telus was able to show me how to stop receiving these charges. Next month received the same on my bill.
Had to go to a supervisor to have cancelled correctly and have not received anymore with my current bill.
