1. coop225n19's Avatar
    For some reason when I installed a new program today (page on program?? In blackberry app store now). My phone came up with a Java script error and rebooted it's self. Now the phone is in a cycle where it reboots over and over. Any ideas is greatly appreciated please.

    I have the newest update from ATT and I have backups from blackberry protect. I have tried hooking it up to the my computer but can't get it to boot long enough for my computer to recognize it. I have also switched the battery as well.
    05-01-11 05:25 PM
  2. saudadeii's Avatar
    05-01-11 05:35 PM
  3. socjoc140's Avatar
    The first thing I would do is start your torch in safe mode then remove the app you just installed. To start your torch in safe mood all you need to hald the back arrow button while its booting. I would try that first.

    Posted from my CrackBerry at wapforums.crackberry.com
    05-01-11 05:35 PM
  4. tbrenn's Avatar
    The first thing I would do is start your torch in safe mode then remove the app you just installed. To start your torch in safe mood all you need to hald the back arrow button while its booting. I would try that first.

    Posted from my CrackBerry at wapforums.crackberry.com
    definitely try safe mode, before wiping and reloading the OS
    05-01-11 07:09 PM
  5. yogi's Avatar
    Thanks for the link.
    05-01-11 07:19 PM
  6. coop225n19's Avatar
    I tried the safe mode and nothing. Make sure I have this correct, hold the back key down while it reboots?
    05-01-11 07:28 PM
  7. coop225n19's Avatar
    Ok I figured out the safe mode part but it still just resets. I think I'm going on with the OS reload.
    05-01-11 07:39 PM
  8. coop225n19's Avatar
    I have done the instructions to the "T" for reloading the OS. When it comes up with the Device application Selection, in step 3, everything is greyed out and there's nothing to add. Any suggestions?
    05-01-11 08:34 PM
  9. coop225n19's Avatar
    Ok thank you for everyone's help. I finally got it working. I think this is the best blackberry I have every had and the first time I have had a problem with it. I read all the time how someone is having a problem with theirs and think this is great when people are there to help!!
    05-01-11 09:14 PM
  10. cntrydncr223's Avatar
    glad you could figure it out and fix it!
    congrats!
    05-01-11 11:11 PM
  11. stefranks's Avatar
    Think i'm having similar problem, and this is a replacement phone getting yet another replacement today if it doe's not work, could you tell me exactly what you did with your phone,As my provider is not much help.
    05-02-11 01:47 AM
  12. rzayas's Avatar
    Hey i have the same problem with my torch but neither methods work any suggestions
    05-05-11 07:32 AM
  13. jeromejkg's Avatar
    ive tried te program files thing bt no com's popin up, a friend told me the bord's probably gone
    05-12-13 09:08 AM
  14. Falling's Avatar
    I was adding new apps to my Torch and I had a similar issue. I used BBSAK (Blackberry Swiss Army Knife) to find the offending program in the CODS and delete it.
    05-14-13 04:20 PM
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