Waited on the line 2hr lastnight now workn on hr n 15 min today. Still no one picks up. unexceptable! if they stop screwing up my bill i won't have to call. 4 months in a row they had to fix my bill. might have to chang with these problems.
Waited on the line 2hr lastnight now workn on hr n 15 min today. Still no one picks up. unexceptable! if they stop screwing up my bill i won't have to call. 4 months in a row they had to fix my bill. might have to chang with these problems.
You have been blacklisted. Happens when you call too much. Call FROM A LANDLINE PHONE and key in a different number. Do not, I repeat DO NOT put it your number. You will get a rep in about a minute this way. Don't even waste your time mentioning the black listing to a rep because they don't know about it. Good luck!
Blacklisting someone is just stupid to me. It started happening to me so what I did was I started calling from my Google Voice number via the Google Voice app on my 9700 and I got through within minutes. I love it.
You can also use the live chat
I never call the support, it's better to use chat or submit a request online and wait for them to call you. use the link to find the contact us page on t-mobile website.. read the info there... try to use live chat
Man to be blacklisted you must call them alot. I have never waited over 1 minute, if it seems that I would have a long wait, they just use the automated voice to call me back. Can I ask you how many times do you call TMobile.
I just tried what u guys suggested and they had me on hold till the call was dropped. Don't have a computer to live chat. So what has tmobile turned into? Not responding to their cllients this way.
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