Just got a storm 2. It is used, I got it off ebay. So I loaded it up and everything works great. So I tried my verizon app to check my data usage and it downloaded the newest version of my verizon, 6.0. I went to use it after it downloaded and it gets to the red screen that flashes the star and my verizon logo and it goes no further. I have pulled the battery, removed it and reloaded about 10 times with no luck. Not sure what to do. I used it on my curve all the time to keep track of my data usage, since I only have 150 mb to use. Any ideas would be greatly appreciated.
Google BBSAK - Blackberry Swiss Army Knife - it's free. Install it, then connect the Storm2 to your PC and fire up BBSAK. Do a system read, then remove the app and reboot. Download My Verizon and it should work fine. Or you could go to the main screen, hit the Menu key and choose Options, then Applications, then highlight My Verizon and delete and reboot and reinstall.
Same problem. Did the delete and re-load. I thought it was because I was running a hybrid, although it had worked previously with hybrids. Maybe it is the 6.0 version but not sure where to get a prior version.
Try setting the app to compatibility mode. Fir� it up. It may hang and a batt�ry pull may be needed. Turn off compatibility mode. It should work. Its a software glitch with my Verizon.
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I had the same problem with the "My Verizon" and "My Data" apps after reading an article on the main page and changing my default application permissions. I don't remember which permission was actually blocking the Verizon apps, but after resetting them both applications started working correctly.
I got version 6.0 to finally work. Instead of using the link that is pushed to the homescreen on the device (Storm2 9550), I went to the VZW wap site, mobile.vzw.com. From there you can download the app; there is an icon for My Verizon.
Just thought I would throw this out there for anyone else still having issues. It worked for me. Not sure why though.
I got version 6.0 to finally work. Instead of using the link that is pushed to the homescreen on the device (Storm2 9550), I went to the VZW wap site, mobile.vzw.com. From there you can download the app; there is an icon for My Verizon.
Just thought I would throw this out there for anyone else still having issues. It worked for me. Not sure why though.
Thx for the link. This is the only solution that worked for me. Much appreciated!
Posted from my CrackBerry at wapforums.crackberry.com