[Bongs]

Hello,
I just tried the curve 9300 and the trackpad was working horrible. Increasing the "sensitivity" would not make the trackpad more sensitive, it only makes it scroll faster.
Is there a fix for this? The curve 8520 did not have this problem.

[Matrix Leader]

Yes, the Curve 8520 and 9700 / 9780 have different Trackpads....they are flat....which is VERY good!

The Curve 9300 have a bulged out trackpad if you notice...

IT makes the motion very irresponsive and jerky...and if your finger is even a bit damp....it will not work...try putting your shirt over the trackpad and then move it it will work....

I returned my 9300 on day one because of this and got a Bold....

Unfortunately, most Curve 9300 have this issue...even if you replace it and give you another one..it may be better, but it will be in no way comparable to the trusty 8520 or Bold trackpad which works no matter how damp your finger is....

My advice? Return the device and get something else.

[Bongs]

Yeah but the bold is 650 USD compared to 250 USD Curve. The difference in price is huge.
Isn't there a more affordable solution?

[Matrix Leader]

650 USD?? not really...I hear they are selling the 9780s for $499

Anyway, yes there is a cheaper option...

Get a used 9700 in good condition....that one has the flat trackpad, 3.2 megapixel camera + flash + autofocus, 3G, good keyboard, better resolution screen, better battery.

[Bongs]

I do not live in the US. And used 9700 are just 599 USD here

[Matrix Leader]

I do not live in the US. And used 9700 are just 599 USD here

Oh sorry I didnt know that.

In that case, take ur phone back to the store and have them replace the trackpad. Hopefully the new one is better

[rickyw151]

i have the 9330 and no problems with it at all. with or without wet hands. is the 9330 that different than the 9300???

Posted from my CrackBerry at wapforums.crackberry.com

[Matrix Leader]

cant comment on the 9330 as I never owned one.

I dont know why didnt they use the same amazing trackpad found on the 8520

[jlarkins08]

I have a 9330 through sprint and I have no problems with my trackpad... :-/

Posted from my CrackBerry at wapforums.crackberry.com

[SCrid2000]

My wife's 9330 trackpad is a little irresponsive, but I wouldn't notice if I wasn't used to my 9650.

[MTMaltby]

I've never had a problem with it not working, unless it freezes. This has happened twice so far since I got my 9330.

[Sami94]

I've not got the problem and I'm using the 9300

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[Tecklop]

Only Touch 9780 and 8520 (Trackpad Devices)
They're both the same, 97xx and 85xx have the same type of trackpad?

85xx do have alot of problems with the Trackpad since it's the first BlackBerry Device to come out with a Trackpad is it?. In 85xx, If the Trackpad is not working, Battery Pull will solve the Problem

My 9780 Trackpad is starting to get Cracky...

[coles-torch]

I have had a 9300 for almost a week and its been perfect

Posted from my CrackBerry at wapforums.crackberry.com

[Neon-Pink]

Yeah I noticed the same thing when I bought my 9300, you get used to it pretty quick though.

[Melissakc1a]

I purchased a Bold 9780 last month and experience the same problem; however I have the same issue with any biometric device. The issue is that my fingerprints are not raised enough, and it is especially obnoxious with I have put lotion on my hands. My solution....very HIGH tech....I take a fine black marker or black ink pen and draw horizontal lines on my thumb....works great, except for the messy look. Try it, use the other thumb and see the difference.

[RWWackostu]

IMHO, the trackpad on the 9300 is a huge upgrade from the 8520. It takes a little bit to get used to, and the sensetivity issue had to do with some early OS versions. What OS are you running?

[coles-torch]

I have a 9300 & my trackpad workds awesome, even with damp hands. I use it in the shower

Posted from my CrackBerry at wapforums.crackberry.com

[bobby0724]

My 9300 trackpad also works perfect i have no issues works exactly the same as my old 8520

Posted from my CrackBerry at wapforums.crackberry.com

[mtint]

Actually I am very happy with the trackpad on 9300. On 9300 and 9330 trackpads should be the same, I guess.

[Scottishguy]

Yes, the Curve 8520 and 9700 / 9780 have different Trackpads....they are flat....which is VERY good!

The Curve 9300 have a bulged out trackpad if you notice...

IT makes the motion very irresponsive and jerky...and if your finger is even a bit damp....it will not work...try putting your shirt over the trackpad and then move it it will work....

I returned my 9300 on day one because of this and got a Bold....

Unfortunately, most Curve 9300 have this issue...even if you replace it and give you another one..it may be better, but it will be in no way comparable to the trusty 8520 or Bold trackpad which works no matter how damp your finger is....

My advice? Return the device and get something else.

How are you in such authority that you can say "most curves have this issue" how do you possibly know that? Just because you had a bad experience with your handset doesn't mean you can right off everyone elses.

Posted from my CrackBerry at wapforums.crackberry.com

[RWWackostu]

I have never had the reason to question something written by Matrix. As a trusted CB poster, I would trust the rank, experience, and advice. Do different people have different experiences, yes. However, we do see patterns here and try and share those experiences.

Dont hate on those trying to help, please.

[Scottishguy]

I'm not hating on those trying to help I'm just saying that making a statement like most curves have this issue is total madness.

So because you have x amount of posts etc means you can speak for hundreds and thousands of handsets?

Posted from my CrackBerry at wapforums.crackberry.com

[RWWackostu]

No, thats not what I am saying. Just please Matrix the benefit of the doubt. Curves are made in two different plants, and one set of them had a trackpad issue.