Hi, when I put on a case on my tourch the basic buttoms, like dial, end call, back, menu and trakcpad freezes, why is this, can someone help me with that?, in fact the carrier even change my cel for a new one and it still does the same... HELP!
We need a little more information on this one...
What case or holster are you using? Does it have a "sleeper magnet" in the case? What carrier and OS do you have? Does the phone "come to life" when taken out of the case?
i had the same problem with my torch. I was using the otterbox case that they sold at my att store so i switched cases and havent had an issue after that.
I've read some reviews of certain casses taht press on both the lock and mute buttons at the same time and this causes the phone to lock up. What case are you using? More detail is needed to really be any help.
Ok, I put on my case, 5 minutes nothing wrong happens, them my basic funtion buttoms don't work, just the touch screen, I am using BB Covers and the other one I don't remember... How can I fix that.
Had the same problem with my case-mate carbon-fiber case... I sanded the top part down, and everything is working fine now!
I beleive the reason behind this is because it holds the "mute" button down and locks up the phone, only a battery pull would fix the issue... then I realized that the case was a bit too tight on, so sanded and everything is fine now!
With the Otterbox Case you have to careful not to get the silicone liner bunched up, at the top, when you are pushing the phone into it or it can push up against the top phone buttons.
It's a good case though.
With regard to people saying the Otterbox case from AT&T store (Commuter) causes problems, I have never experienced this. Yhe only issue I have, which is a small one at that (for me), is that the piece that covers the screen bezel doesn't line up perfectly with the rest of the case when not slid out (i.e. keyboard exposed). Makes pushing the call/menu/back/end keys a little strange and undesirable, but never fully nonfunctional.
Posted from my CrackBerry at wapforums.crackberry.com
I've had the OB since September, and never had a device problem from the cover. I've actually had 3 replacement bezel covers - the verrrrry thin plastic clips that retain the bezel cover break easily. Once the clips break the bezel cover won't stay on. But OB has protected my Torch from numerous hard falls, so I think it's done its job. My local AT&T store has replaced it each time, no questions asked.
We need a little more information on this one...
