1. jleny's Avatar
    I Have many Blackberry Messenger contacts but there is 1 contact where the message Content Protection is enabled appears next to the name. Why only this one contact?

    I have contacts that are on a BES server and contacts that are on a BIS Server.
    07-28-08 09:24 AM
  2. jeffh's Avatar
    I don't use BBM, but I am familiar with Content Protection. It includes the option to product the address book on the device. I suspect your one contact may have this option enabled, which would prevent BBM from getting any information from his contact. Just something to consider since you hadn't had any more knowledgeable posters...
    07-28-08 12:01 PM
  3. NDO's Avatar
    Do you have Content protection enabled on your device? I have had that happen on mine as well. I had content protection enabled and the persons name appeared but the status message that was applied to the name didnt it just showed content protection enabled. Try turning off content protection if its on, do a battery pull and see if that fixes the issue.
    07-28-08 12:12 PM
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