[flychinook]

My girlfriend's T-mo 8520 has developed some very strange problems this evening. So far:

1. The "o" key no longer works
2. The phone only recognizes 1 button at a time. eg., holding alt and pressing v results in nothing, but pressing alt then pressing v gets you a question mark. Same for both shift keys
3. When the phone's backlight goes off, the only thing that will light it back up is pressing the end/power button for 1 second.

The phone has not been dropped or exposed to liquids or anything. It was sitting in the living room. Did a battery pull, no improvement. Anybody have any ideas?

[flychinook]

Update: Ok, getting better maybe... button combos and the o key are working... but not from the home screen. Did another battery pull, no improvement.

Can a Blackberry get a virus?

[mcaples]

The "holding down two buttons NOT working" I don't know about BUT SEND-MENU(BBBUTON)-OPTIONS-GENERAL OPTIONS-DIAL FROM HOME SCREEN-YES will allow you to dial O (+). IF the theme you use has "hot keys" the O will work ONLY if you select NO for "dial from home screen"

Posted from my CrackBerry at wapforums.crackberry.com

[Scarlett]

Have you upgraded the OS or added any new apps?

[flychinook]

"Dial from home screen" is set to yes, and works with every other letter. Additionally, when using that feature, I can add an O, I just can't start with an O.

So I know it's not a hardware issue (bad keyboard, etc), as it's very consistent.

[flychinook]

No recent updates or new apps, not in at least 2 weeks.

[Scarlett]

It sounds like the keys have been reconfigured somehow. I know on my Torch if I have Empower enabled on my email the menu key will not work in an open message. It works fine in the message list.

[ediago]

I'm having this very same issue and it has only started yesterday.

1. When I'm typing and I press 'del', it either does nothing or erases the entire line.
2. When I'm typing, the letter 'o' doesn't always show.
3. When the backlight goes out, I have to hold down the end-call key for it to reappear.
4. Sometimes I can't even get to the menu because the keys aren't allowing me to.

Does anyone else have this issue? Does anyone have a solution?

[RobSlayer213]

Probably a stupid question but my volume up button doesn't work anymore, is there a way turn it up without using the button? I swear I've done it before I just can't remember

Posted from my CrackBerry at wapforums.crackberry.com

[ediago]

This problem now occurs with practically my entire keypad. My 8520 is almost like a touchscreen now... I don't even need to press the keys for it to begin typing... If i slightly run my finger over most keys now, they type instantly.