Hey guys, I just picked up the 9780 a few days ago and am noticing an issue when typing. Is anybody else experiencing duplicate letters while typing? First I thought I was typing too quickly, so I slowed it down but am still noticing the issue. Also, this is the second 9780 I have had that this has happened on. I'm not sure if its something related to the software (I'm currently on .285) or if its a hardware issue where the key's are actually sticking. Let me know if you are experiencing the same thing.
I'm having the same problem! I picked up 2 on Wednesday a black and a white. 9780 white one is Flawless! But my Blackone double types and has the dipping trackpad problem. Gonna return it on monday for another one I did notice that the white was made in mexico1 and the black mexico 4 I remember reading a thread a while ago with the torch having quality issues depending on where it was made even the little black thing below the keypad wiggles!
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I got my 9780 the other day, and it sometimes does the same double letter typing, or other times with use an accented version of the letter without me trying to use it (like � instead of n)... it's sort of annoying but it doesn't happen all the time.
I may have a little bit of insight for you guys. I have a torch 9800 (switching to the 9780 ASAP) and I have been installing the leaked os's as soon as they come out. One of the os leaks that I installed had an issue with the universal search (I didn't notice it in any other applications, but it was a sporadic issue and only happened sometimes). Anyways, the issue was that whenever I would try to search for something using universal search the letters would double type. Example: pressing "e" no mattter or hard or soft would show up as "ee". As with any other letter as well.
This issue was fixed in the following os update. There was lots of the same talk on the 9800 forum similar to this about it being hardware vs. Software issues.
I don't know for sure that this is the same problem, but I'm tryin to help. Some people had the issue, and others didn't (even when on the same os version). I think a smart way to try and look at this is if its restricted to only one letter and its all the time then it seems hardware related, but if its with any letter and only happens sometimes then its possible that it may be software related. Hopefully there will be a leak soon for non-touch devices that will solve any debates about this issue!
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I have the same problem with my black 9780, but I do agree with jfiore theory about the software issue. Because this issue happened with all the letters on my keyboard, I do think that should be related to the OS bug or something.
If this is covered under warranty, will they fix or replace the phone? I don't really want to get another refurbished 9780 that may or may not have a problem. If they fix the one I have, i'd be ok with that. However, I'm still surprised this would be hardware and not software as there are multiple keys.
