Called for a replacement, as have a Torch down, but Rogers says they will send when they get stock but couldn't tell me when. My Torch (which always had a bad/flat U key) was screen up on the counter, nothing around it and I was on a call handsfree (Jawbone) and the camera came on and started taking pictures. The camera wouldn't shut off after, but everything was working, so I pulled the battery and after that, no buttons on it whatsoever work. None, keyboard, mute, standby, call, end BB esc or the track pad. Did a wipe and reinstall and nothing. What the ****?
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i've been waiting for a replacement for almost 2 weeks now.
i keep getting an generated e-mail saying they will send me once they get some in stock.
should i call customer service again?