1. lautamas's Avatar
    Hi All,
    I have upgraded my 9700 to OS6.
    When I tried to backup using DM6, it will stuck at CONNECTING and will stay there forever.
    Screen on blackberry on show the usual computer and phone icon and stuck there.

    While I have been trying to downgrade to OS5, the Apploader also stuck at Backup your device data and wont move anywhere.

    Any other people experience this?

    My main objective now is to backup the unit first before doing anything to it.

    Thank You
    11-11-10 07:22 PM
  2. spcurtis81's Avatar
    Yes. I'm experiencing the same issue but only on my computer at home. Both are running DM6 and my 9700 is running OS6 but for some reason my work laptop syncs ok but my home computer just stays on connecting.

    Still searching for the answer
    01-12-11 02:46 PM
  3. SCrid2000's Avatar
    Mine always does that for a long time, but I've only got a gb of ram here so I always figured it was just cuz my computer sucks. How long have you let it go?
    01-14-11 07:03 PM
  4. rjaustria's Avatar
    has anyone found any solutions to this?
    08-25-11 02:57 AM
LINK TO POST COPIED TO CLIPBOARD